When customer experience is on the line, the ability to act in real time is more important than ever. To drive effective real-time operations, teams should optimize technology, processes, and know-how at every stage of the incident lifecycle, so they can drive better business outcomes.
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI