Real-Time Digital Operations for ServiceNow

With the PagerDuty + ServiceNow certified integration, teams using multiple operating models can collaborate more effectively to address critical incidents in real time. Teams can engage incident responders and track updates as they happen from ServiceNow—delivering “work-where-you-are” functionality and powerful DevOps workflows to every ITOps team, including central IT and NOC. Take action to restore service and mitigate threats without leaving the ServiceNow interface, reducing mean time to resolution while minimizing the impact of digital disruptions.

With the PagerDuty Certified ServiceNow integration application, organizations can:

  • Drive cross-team incident response
  • Enable real-time response from the ServiceNow platform
  • Empower NOC and first-line teams
  • Grant teams deeper configuration control