Report: The Forrester Wave™: Process-Centric AIOps 2023
PagerDuty is named a Leader in The Forrester Wave™: Process-Centric AI for IT Operations (AIOps), 2023.
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With teams increasingly turning to AI and automation to make their people and systems more efficient, AIOps promises fewer incidents and faster resolution. In its latest report on process-centric AIOps, Forrester analyzes a broad landscape of vendors to help you choose the right solution for your organization.
According to the Forrester report, The Forrester Wave™: Process-Centric AI For IT Operations (AIOps), Q2 2023,
“PagerDuty goes beyond alerting to automate processes and workflows that accelerate resolutions. Normalizing event data and enriching it with remediation-specific data powers automation workflows throughout the PagerDuty platform. …PagerDuty mobilizes teams during an incident by automatically adding chat-driven operations (ChatOps) channels, setting up conference bridges, and sending status updates.”
Download this report to understand:
- Forrester’s perspective on the use case for process-centric AIOps
- How PagerDuty stacks up against the top vendors
- Why PagerDuty received top marks for 11 evaluation criteria
With AIOps as a core offering of the PagerDuty Operations Cloud, PagerDuty is used by thousands of customers to reduce noise, gain critical context, and drive automation.
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI