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Contacting the Right Developer Teams When You're In Support
Availability is a must for leading daily fantasy sports site FanDuel, so its millions of users can play games during live sporting events. But the majority of these happen after working hours, so what happens if there’s a high-severity issue and you’re in Support? With FanDuel’s technical teams five time zones away, how do you mobilize the right resources, especially during peak traffic and usage times? In this session, learn how FanDuel addresses these challenges using PagerDuty for SupportOps.
Contacting the Right Developer Teams When You're In Support
Availability is a must for leading daily fantasy sports site FanDuel, so its millions of users can play games during live sporting events. But the majority of these happen after working hours, so what happens if there’s a high-severity issue and you’re in Support? With FanDuel’s technical teams five time zones away, how do you mobilize the right resources, especially during peak traffic and usage times? In this session, learn how FanDuel addresses these challenges using PagerDuty for SupportOps.
Meet our speakers:
![Luke Kanter](https://www.pagerduty.com/wp-content/uploads/2018/11/lukekanter.jpeg)
Luke Kanter
Senior Product Manager, Business Operations
FanDuel
![Lauren Wang](https://www.pagerduty.com/wp-content/uploads/2018/11/laurenwang.jpeg)
Lauren Wang
Director of Solutions Marketing
PagerDuty