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The Emergence of Digital Operations Management
Digital Enterprise Journal conducted survey research to learn about the best practices of top-performing organizations in IT Operations. One of the key findings from the research was that those top-performing organizations were abandoning traditional IT Operations practices and taking on a more modern Digital Operations Management approach which:
- Focuses more on user experience and customer-centric IT
- Targets business outcomes in place of operations metrics
- Fosters collaboration with DevOps teams to improve time-to-market and resource optimization
- Takes a platform-based approach with AI/ML-driven capabilities for real-time action
The Emergence of Digital Operations Management
Digital Enterprise Journal conducted survey research to learn about the best practices of top-performing organizations in IT Operations. One of the key findings from the research was that those top-performing organizations were abandoning traditional IT Operations practices and taking on a more modern Digital Operations Management approach which:
- Focuses more on user experience and customer-centric IT
- Targets business outcomes in place of operations metrics
- Fosters collaboration with DevOps teams to improve time-to-market and resource optimization
- Takes a platform-based approach with AI/ML-driven capabilities for real-time action
Meet our speakers:
![Bojan Simic](https://www.pagerduty.com/wp-content/uploads/2020/04/bojansimicbiopic_225.png)
Bojan Simic
DEJ Founder and Principal Analyst
Digital Enterprise Journal and Cognanta
![Julie Gunderson](https://www.pagerduty.com/wp-content/uploads/2020/04/juliegunderson_225.png)
Julie Gunderson
PagerDuty DevOps Advocate
PagerDuty