In 2023, we witnessed the extraordinary evolution of Large Language Models (LLMs), the maturation of the AIOps market, and enterprise-wide adoption of hyperautomation. All three of these solutions have promise for helping Infrastructure and Operations (I&O) leaders accelerate digital transformation, but what’s real and what’s still hype?

As knowledge management becomes an organizational imperative for IT, I&O leaders are increasingly being asked what their strategy is to unlock the true value of AI and automation for their teams and businesses. While there’s still uncertainty around the future of GenAI and LLMs, organizations that wait to explore their benefits risk being left behind.

You’ll learn:

• The critical importance of knowledge management as a foundation to drive growth with AI and LLMs
• How to develop effective strategies to modernize IT Operations with AI and LLMs today
• High-impact IT Operations use cases spanning automation, AI, and LLMs