On-Demand Webinar

Deep Dive: Driving Cultural Transformation Towards Service Ownership in Cloud & Hybrid Environments

Facing growing pressure to accelerate transformation efforts, technical teams are increasingly looking for ways to scale hybrid-infrastructure investments and achieve greater agility. But the setting in 2020 hasn’t made it easy. PagerDuty’s global survey of 700 developers and IT operations professionals has found that more than 80% of organizations have experienced a significant increase in pressure on digital services since the start of the pandemic.

High performing software development teams are attaining innovation velocity and accountability by staying laser focused on the customer experience and taking greater ownership of their production stack. But how can IT and distributed development teams tackle the operational challenges that come with full-service ownership and migrating to the cloud?

Join this webinar to learn from PagerDuty DevOps Advocate Julie Gunderson and Director of Solutions Consulting Kieran Galvin as they engage in a lively discussion on how to implement a model where development teams are both empowered to own their full stack production deployments and equipped to manage common software lifecycle operational issues in cloud migration. They’ll dive deep on:

  • How services and service ownership can unlock greater accountability and faster incident resolution
  • Common drivers and tactics for approaching cultural change along with methods for measuring success with metrics
  • Best practices for managing the transition towards a service ownership model
  • Demo: Accelerating Innovation with Service Ownership and PagerDuty

On-Demand Webinar

Deep Dive: Driving Cultural Transformation Towards Service Ownership in Cloud & Hybrid Environments

Get the Webinar

Facing growing pressure to accelerate transformation efforts, technical teams are increasingly looking for ways to scale hybrid-infrastructure investments and achieve greater agility. But the setting in 2020 hasn’t made it easy. PagerDuty’s global survey of 700 developers and IT operations professionals has found that more than 80% of organizations have experienced a significant increase in pressure on digital services since the start of the pandemic.

High performing software development teams are attaining innovation velocity and accountability by staying laser focused on the customer experience and taking greater ownership of their production stack. But how can IT and distributed development teams tackle the operational challenges that come with full-service ownership and migrating to the cloud?

Join this webinar to learn from PagerDuty DevOps Advocate Julie Gunderson and Director of Solutions Consulting Kieran Galvin as they engage in a lively discussion on how to implement a model where development teams are both empowered to own their full stack production deployments and equipped to manage common software lifecycle operational issues in cloud migration. They’ll dive deep on:

  • How services and service ownership can unlock greater accountability and faster incident resolution
  • Common drivers and tactics for approaching cultural change along with methods for measuring success with metrics
  • Best practices for managing the transition towards a service ownership model
  • Demo: Accelerating Innovation with Service Ownership and PagerDuty

Meet our speakers:

Julie Gunderson

Julie Gunderson

DevOps Advocate

PagerDuty

Kieran Galvin

Kieran Galvin

Director of Solutions Consulting

PagerDuty