Organizations learn and mature as they gain experience just like the people who make them up. Such is the case with the FOX Corporation Media & Broadcast SRE team, where they seek to continuously improve their operations and incident response using PagerDuty.

In this session, Brandon Kresge, SRE Manager at Fox Corporation, walks you through the twin initiatives of his team for improving incident response, and automating provisioning of employee monitoring resources. You’ll hear about improvements they’ve seen so far replacing human monitoring of media services in AWS with event detection using PagerDuty. Brandon will explain how they improved the speed of employee onboarding to set up monitoring in DataDog with PagerDuty Process Automation. You’ll learn about his team’s plans to further reduce MTTR through automating triage and remediation of incidents by combining PagerDuty and PagerDuty Process Automation.