PagerDuty Analytics

Modern Operational Insights for Your Digital Business

PagerDuty Analytics combines machine and human response data to provide modern operational insights to business and operational leaders, enabling them to drive process maturity and better business outcomes.

GET STARTED

PagerDuty Analytics

Context Icon
Prebuilt, Modern Metrics to Deliver Rapid Value

Go beyond response times to understand the impact of operations on your team, customers, and business.

Scale Team Icon
Prescriptive Dashboards and Self-Service Analytics

Visualize operational metrics and KPIs to gain cross-organizational alignment and realize better business outcomes.

Resolve Icon
Benchmarking + Advanced Analytics

Leverage peer best practices, industry benchmarks, and machine learning to improve operational maturity over time.

Built on Top of a Rich and Unique Dataset

Empower smarter real-time decision-making with a holistic view of machine data, services, teams, corresponding actions, and business impact.

“PagerDuty Analytics will help us drive standard metrics across our teams and help us better understand incident priority based on customer impact.”

Andrew Hatch, Platform Engineering Manager at SEEK

Operational Review Analytics

Drive operational review meetings with metrics that focus on the impact of operations on people, customers, and the business.

Prescriptive Dashboards

Guide users through discovery based on their area of operational interest with an exploratory dashboard experience.

Thought Leadership and Best Practices.

Learn operations review best practices and how other organizations have achieved operational maturity.

Operational Metrics Beyond MTTA/MTTR

Easily access and view modern metrics, including MTTEngage, MTTMobilize, MTBetweenFailure, Time w/o Major Inc, Escalations, Reassignments, $ of Response

Peer and Industry Benchmarks

Challenge team to improve efficiencies, benchmarked against your peers, so they can focus on areas that need improvement.

Webinar Icon
OPS REVIEW BEST PRACTICES

Everything you need to know about operational reviews in your digital organization

READ MORE
Case Study Icon
OPERATIONS MATURITY MODEL

Take our digital ops maturity assessment to find out where you are on your journey!

READ MORE
Guide Icon
BLOG POST

Go Beyond MTTA & MTTR with PagerDuty Analytics

READ MORE
eBook Icon
SOLUTIONS BRIEF

Modern Operational Insights for Your Digital Business

READ MORE

Contact Us to Get Started Today