Press Release

Logtrust Integrates With PagerDuty to Help Users Improve System Reliability

Madrid, Spain – September 30, 2014 — Logtrust SL, a company specializing in providing Big Data solutions that enables companies of all sizes to gain real-time business and operational intelligence, has announced its new integration with PagerDuty to provide its users with more robust alerting and escalations, flexible on-call scheduling and actionable system and team reporting to increase reliability.

Logtrust offers all its users, including those under the Lite and Professional plans, the ability to integrate with PagerDuty to receive alerts via voice, SMS, email and push notification, along automated escalations for missed alerts when performance issues are detected by Logtrust.

“Following our goal to help customers with their decision making process, we see this integration with PagerDuty as critical as it allows to effectively solve alert communication problems so the engineers can focus on resolving real problems and develop fantastic products”.
— Pedro Castillo. Logtrust founder and CEO.

Logtrust users will enjoy the following benefits:

  • Locate the correct person or team for every incident
  • Customizable alert and escalation workflows based upon user and team preferences and SLAs
  • Reduce alerting noise and obtain complete visibility across all their systems, as well as the ability to prioritize events so as to focus on critical incidents
  • Prevent problems by using historical incident resolution data to locate the root cause trends

“In an always-on world, it is critical for engineers to know about their system issues immediately so they can fix the problem and improve uptime. By integrating Logtrust with PagerDuty, companies can reduce downtime and deliver a supreme customer experience with actionable, reliable alerts and intelligence to prevent similar problems from occurring in the future.” Dave Hayes. PagerDuty Product Manager

About Logtrust

Logtrust democratizes security and builds a reliable Cloud with its own Big Data solution that allows companies of any size to achieve advanced levels of security, correlation and analysis of real-time data in order to understand the behavior of its users, customers, systems and business. Logtrust has taken the best of the cloud in terms of price and scalability to provide a solution that allows you to safely carry your logs to and from the cloud, without limitations regarding data sources, storage space, or geographic location.

About PagerDuty

PagerDuty’s operations performance platform helps companies increase reliability. By connecting people, systems and data in a single view, PagerDuty delivers visibility and actionable intelligence across global operations for effective incident resolution management. PagerDuty has over 80 platform partners, and is trusted by Fortune 500 companies and startups alike, including Microsoft, National Instruments, Electronic Arts, Adobe, Rackspace, Etsy, Square and Github. The company is headquartered in San Francisco and backed by leading venture capital firms Andreessen Horowitz, Bessemer Venture Partners, Baseline Ventures, Ignition Partners and others. Try PagerDuty for free, or to get more information, visit www.pagerduty.com.