PagerDuty Deepens Executive Bench to Propel Digital Operations Management Business and Accelerate Global Growth

Appoints Jonathan Rende as Senior Vice President of Product and Marketing and Rebecca Kline as General Manager of Growth to drive further product innovation and faster acceleration at scale

SAN FRANCISCO – December 14, 2017 – PagerDuty, the global leader in Digital Operations Management, today announced the appointment of industry veterans Jonathan Rende as Senior Vice President of Product and Marketing, and Rebecca Kline as General Manager of Growth, bringing the experience of successfully leading scaled teams at innovative technology companies. Over the past year, PagerDuty has experienced record growth as the company added its 10,000th customer, hired over 165 employees and opened two new international offices. As the company prepares for another year of significant expansion, Rende and Kline will work in lockstep with the engineering, customer success and sales teams to continue to serve PagerDuty’s growing customer base and scale the PagerDuty Digital Operations Management platform to meet global demand.

“2017 marked an outstanding year of global growth for PagerDuty. We’re now adding users to our Digital Operations Management Platform by the hundreds and thousands. We are deeply committed to expanding trust with our practitioners and customers through a laser-focus on reliability at scale and innovative products that solve big, real-time problems for people and businesses,” said Jennifer Tejada, CEO at PagerDuty. “PagerDuty is for people. To ensure our customers success, and to support the company’s growth and continued expansion of our global customer base, we are putting our people in positions to excel, supporting them with experienced and innovative leaders. Jonathan and Rebecca bring dynamic leadership skills and proven track records in product and marketing excellence. Together, they will help to double-down on better reliability, scale, product innovation delightful product experiences for our community and for our customers.”

Jonathan Rende, Senior Vice President of Product and Marketing

Rende has more than 25 years of experience leading teams in products, engineering, and marketing within high-profile technology companies. Most recently, Rende was Chief Product and Engineering Officer at Castlight, leading the company’s foray into new products. Before Castlight, Rende was the Executive Vice President of Products and Marketing at cloud-based monitoring and mobile testing platform Keynote. He has also held various VP, general manager and senior product and marketing roles at Appcelerator, Hewlett-Packard, Mercury and Informix. He joins PagerDuty to lead the product and marketing teams, including product marketing, brand and communications.

“I’ve seen many companies take the journey through a digital transformation over the course of my career, and believe PagerDuty’s mission of innovation and reliability is critical to the success of these initiatives. The company’s platform is revolutionizing how organizations work, whether responding to, or preventing and resolving incidents that impact their customers,” said Rende. “I look forward to working with the team to further drive the PagerDuty brand and continue to expand the company's platform and global reach.”

Rebecca Kline, General Manager of Growth

As PagerDuty’s General Manager of Growth, Kline will build a new growth team focused on expansion initiatives and enhancing the customer journey. Kline was an early employee at Malwarebytes, where she was instrumental in building the company's worldwide marketing strategy and team from one to more than 100 employees during her six-year tenure. Kline drove a high-velocity sales and marketing model for Malwarebytes with yearly revenue growth at 50 to 100% each year, and played a key role in corporate strategy, customer experience and product roadmap. Most recently Kline served as the Chief Marketing Officer at SentinelOne, leading global marketing, including brand, messaging, channel marketing and go-to-market strategy.

“Customer experience is the backbone of any company’s revenue and brand reputation, and PagerDuty’s solution is proven to help businesses continuously deliver exceptional customer experience for their clients before, during and after their purchase,” said Kline. “I look forward to becoming an integral part in achieving PagerDuty’s growth objectives and demonstrating value for our customers.”

About PagerDuty

PagerDuty is the leading digital operations management platform for businesses. Through its SaaS-based platform, PagerDuty empowers developers, DevOps, IT operations and business leaders to prevent and resolve business-impacting incidents for exceptional customer experience. More than 10,000 small, mid-size and enterprise global customers such as Lululemon, IBM and Panasonic use and trust PagerDuty to maximize their time and increase their business response and efficiency. When revenue and brand reputation depends on customer satisfaction, PagerDuty arms businesses with the insight to proactively manage incidents and events that may impact customers across their IT environment. Headquartered in San Francisco, with regional offices in Toronto, Sydney and London, the company was recently listed in the 2016 Deloitte Technology Fast 500, Inc. 500 and Forbes 2017 Cloud 100 lists. Try PagerDuty for free at Follow our blog and connect with us on Twitter, LinkedIn, YouTube and Facebook.

Media Contact:

Celeste Malia


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