Incidents are mission-critical. Don’t trust your operations to a side project.
Datadog claims to be all-in-one, but they treat incident management like an afterthought. Your operations deserve a system engineered for handling critical work. PagerDuty delivers end-to-end, AI-powered incident management without the hidden costs and risks of vendor lock-in.
Why choose PagerDuty over Datadog?
Avoid Lock-in. Get predictable pricing & value
Clear pricing, no hidden costs, no lock-in.
- Enjoy seamless scaling and pivoting without hidden fees or complexity.
- Opaque pricing wrecks forecasting. Get a clear path to ROI with a solution that maximizes your investment.
- Agnostic ecosystem approach means seamless integration with tools you already trust.
Best-in-class Incident Management
Purpose-built for incidents, not a monitoring tool afterthought.
- Basic correlation isn’t enough. PagerDuty’s embedded AI suppresses noise and pinpoints problems, speeding remediation.
- Automated incident workflows and custom response orchestration reduce resolution time, while keeping stakeholders in the loop.
- Built-in automation and AI remove overhead, while syncing to systems updated via ITSM integrations.
Dedicated innovation focus
Incomplete solutions can cost you. PagerDuty is 100% focused on helping your team manage critical work.
- Focused R&D driven by incident management needs to result in fewer incidents, faster resolution.
- Continuous investment in automation, AIOps, and AI-powered capabilities.
- Products work in unison to provide support and quantify business impact across the incident management lifecycle.
891M
Incidents
handled 1
71B
Events
Ingested 2
249%
ROI 3
59%
Less downtime 4
91%
Reduction in
alert noise 5
50%
Reduction in
incidents 6
Compare PagerDuty vs. Datadog
Go beyond noisy alerts.
Comprehensive incident management.
Pricing that makes sense.
Observability-agnostic platform.
Keep customer-facing teams in the loop.
1, 2 PagerDuty, as of February 12, 2025
3, 4, 5, 6 Source: Forrester Total Economic Impact Study, commissioned by PagerDuty, “The Total Economic Impact Of The PagerDuty Operations Cloud”, August 2024. As compared to users without PagerDuty.