Always-On, Guaranteed Delivery

Always-On Service with Guaranteed Delivery

PagerDuty uses multiple data centers, hosting, and communication providers to deliver a reliable service and guarantees the delivery of alerts at all times to thousands of customers across the globe.

Learn More About Our Always-On Service

PagerDuty reinforces its high reliability and performance through a set of strong security and control features.

Uninterrupted Service at Scale

Our service is distributed across multiple data centers and hosting providers, so that if one goes down, we stay available.

Alert Delivery SLA

We guarantee alert delivery with an SLA, thanks to systematic polling and testing of providers with automatic failover.

Global Service

We use multiple communication providers to enable email, phone, and SMS alerting to 180+ countries.

Service Status Transparency

Our status page provides 24/7 transparency into our uptime.

Failure Fridays

To enhance our reliability, PagerDuty runs “Failure Friday” every week to manually test for failure resilience across multiple providers including AWS, Microsoft Azure and IBM.

The Features You Need

PagerDuty’s Incident Resolution Platform cuts through noise and helps you resolve
incidents faster.

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