PagerDuty + ServiceNow Certified Integration

Real-Time Digital Operations Management Across the Enterprise

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With the PagerDuty + ServiceNow certified integration, IT teams can address any critical service management and security incident issues in real time. With the certified integration application, teams and individuals are empowered to quickly identify root cause, restore service, and mitigate threats. The integration also reduces mean time to resolution, minimizing the impact of digital disruptions to the business while increasing team productivity, health, and focus on innovation.

Analyze Operations
Service and Team Synchronization

One-click setup and configuration of users, groups, and services.

Benchmark Operations
Real-Time Response Across the ServiceNow Platform

Automate the right responses and drive critical ITOps, DevOps, ITSM, and security processes.

Benchmark Operations
Automated Enterprise-Wide Mobilization

Ensure responders and stakeholders are mobilized to minimize business impact.

Benchmark Operations
Accelerated Security Incident Response

Mitigate risk by quickly detecting, remediating and resolving security incidents.

Today, hundreds of enterprise customers are using PagerDuty + ServiceNow successfully to avoid the impact of downtime, reduce risk, and protect revenue. The joint solutions deliver higher ROI and improved execution agility while driving higher ServiceNow utilization for the entire IT organization.

Service and Team Synchronization

Reduce your implementation time to hours—not days or weeks.

Real-Time Response Across the ServiceNow Platform

Easily automate next steps to accelerate incident response and critical change approvals.

Automated Enterprise-Wide Mobilization

Optimize people mobilization and democratize agile response while ensuring consistency with your existing processes.

Accelerated Security Incident Response

Identify and prioritize critical security incidents and ensure the right resources are immediately engaged to speed up remediation.

Over 10,000 customers across the world are using PagerDuty’s Digital Operations Management platform to transform their operations across many different use cases.

World Bank
eBay
IBM
Gap
General Electric
Sephora