Don't bet your operations on a tool that's not built to scale

FireHydrant's manual approach to alert rules, limited integrations, and basic grouping capabilities can become bottlenecks as your organization grows. PagerDuty goes beyond alerting to deliver an enterprise-grade, automated incident management platform that scales with you.

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Why choose PagerDuty over FireHydrant?

End-to-end incident management

Purpose-built platform with built-in AI and automation that grows with your business

  • Support the entire incident lifecycle from detection and mobilization to resolution and learning
  • Break free from limited integrations. PagerDuty connects with 700+ tools to optimize your entire workflow.
  • Accelerate resolution with GenAI for incident summarization and cross-incident insights that get smarter over time.

Intelligent noise reduction

Say goodbye to alert fatigue and basic event rules.

  • PagerDuty's AIOps works out of the box and evolves with your needs.
  • Enjoy machine learning-powered alert grouping, from content-based to cross-service.
  • Skip rule maintenance. PagerDuty's intelligent event orchestration eliminates the need to manage complex, individual alert rules.

Work smarter, not harder

PagerDuty's post-incident analysis ensures you're building more resilient operations.

  • Move beyond scattered Slack threads. Jeli’s visual incident timeline gives the context to understand, learn, and improve from every incident.
  • Plain-text retrospectives tell you nothing. Transform data-driven insights that reveal patterns into actionable insights.
  • Drive continuous improvement with structured learning frameworks and comprehensive incident context.

891M

Incidents
handled 1

71B

Events
Ingested 2

249%

ROI 3

59%

Less downtime 4

91%

Reduction in
alert noise 5

50%

Reduction in
incidents 6

Compare PagerDuty vs. FireHydrant

PagerDuty
FireHydrant
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Elevated incident management.

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Smart insights, stronger response.

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Unified platform experience.

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Automate end-to-end response.

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Seamless, rich ITSM integrations.

1, 2 PagerDuty, as of February 12, 2025

3, 4, 5, 6 Source: Forrester Total Economic Impact Study, commissioned by PagerDuty, “The Total Economic Impact Of The PagerDuty Operations Cloud”, August 2024. As compared to users without PagerDuty.

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