Zachary Flower

Zachary Flower (@zachflower) is a freelance web developer, writer, and polymath. He has an eye for simplicity and usability, and strives to build products with both the end user and business goals in mind. From building projects for the NSA to creating features for Buffer, Zach has always taken a strong stand against needlessly reinventing the wheel, often advocating for the use of well established third-party and open source services and solutions to improve the efficiency and reliability of a development project.

Posts by Zachary Flower

Incident Management & Response

Using Historical Incident Management Data to Plan for System Upgrades

Guest post. As a freelance developer, inheriting projects is a necessary evil. Almost every project has legacy code that the team is afraid to touch...

Downtime

The Top Causes of Downtime

According to a roundup by Gartner, the average cost of downtime for an enterprise is $5,600 per minute. While the data collected was from incredibly...

Trends

Twitter Killed The Call Center

Why External Variables Matter in Incident Management When it comes to incident management, it’s easy to fall into an insular mindset. We spend ...

Innovation

The IoT and Next-Generation Monitoring Challenges

We’re living in the future. Thanks to the Internet of Things (IoT), our world is more automated and connected than ever before. Just about ...

Ideas

Incident Management and Continuous Integration, a Partnership for Success

As a developer, I’m a huge fan of continuous integration. For the uninitiated, continuous integration is a software engineering practice in which ...

Alerting

Smart Activation of SME's and Effective Dev Handoff

Have you ever caught a ticket that you just couldn’t figure out? You spend hours on Google, slowly reading the entirety of Stack Overflow, while...

Alerting

Impact of Incident Management on the Developer

While I’ve had an interest in computers for almost as long as I can remember, it wasn’t until I was a freshman in college that...