Cloud Observability
Traditional monitoring tools can’t keep pace with the growing complexity, scale, and volume of data in cloud-native environments. Without end-to-end visibility, silos remain, redundancy persists, and resources are wasted as teams try to manually resolve problems. Cloud Observability breaks down organizational silos and empowers IT Ops and DevOps teams with a unified view that connects and contextualizes cloud-native apps with the services and infrastructure they run on. With this integration, teams don’t have to jump between platforms to track and triage alerts. They can reduce MTTR and get back to doing what they do best: delivering exceptional software and experiences.
View DocumentationBenefits of ServiceNow Cloud Observability and PagerDuty Integration
-
Improve productivity
Empower dev teams with visibility into dependencies when they push code changes. Apply insights to plan around possible fallout before the code deploys.
-
Reduce MTTR
Remove guesswork from managing complicated and distributed tech estates. Identify a spike’s root cause by analyzing logs, metrics, and traces relative to affected services.
-
Increase reliability
Detect issues before they can reach production and impact your customers. When issues do happen, learn where they exist, quantify their impact, and resolve them quickly.
About ServiceNow Cloud Observability
ServiceNow Cloud Observability breaks down organizational silos and empowers IT Ops and DevOps teams with a unified platform that connects cloud-native apps to the services and infrastructure they run on.
LEARN MORE