IT performance monitoring is not about tracking resources anymore. User experience management must be central to an organization’s IT strategy. Enhanced application response time, shorter mean time to repair, accuracy of diagnosis when problems happen and intelligent capacity planning are some of the areas that eG Enterprise focuses on, for applications and IT technologies including web applications, enterprise applications like SAP and Microsoft 365, digital workspace technologies like Citrix and Windows virtual desktops. The integration with Pager Duty ensures that IT teams get accurate and timely incident reports when performance anomalies occur, so they can act quickly to resolve bottlenecks.
View DocumentationEnable IT helpdesks triage problems quickly and identify which domain is responsible for a problem, thereby making the diagnosis fast and accurate
Automatically create, update and close incidents based on alerts through monitoring thus reducing IT response time and enhancing operational efficiency
Monitor over 200+ application and infra technologies and get proactive alerts when deviations from norms occur; identify issues before users complain
eG Innovations helps organizations transform IT service delivery into a competitive advantage and a center for profit and growth. Many of the world's largest businesses use eG Enterprise to enhance IT service performance, ensure IT effectiveness, and deliver the ROI promise of transformational IT investments. For further information, visit eginnovations.com
LEARN MORELearn More About eG Enterprise's integration with PagerDuty
eG Enterprise and PagerDuty Integration Details
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Proactive IT Monitoring to Address Critical IT Challenges - Case Study eG Enterprise at eBay
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