ITRS Geneos is an Application Performance Monitoring(APM) solution for the “Always on Enterprise”. With the Geneos integration for Pagerduty, you can turn any real-time event into an PagerDuty Incident for triage and notification. From your Geneos Active Console, you can also view any filter of open Incidents in PagerDuty to keep track of your businesses critical services.
You may need to FTP the script. Just be sure to have the script somewhere that is accessible on the server for your Gateway to execute.
To test the integration, right click on any cell in Geneos, select PagerDuty from the menu, and click Trigger. A JSON prompt will pop up that says Incident Created at the top, in the payload will have:
"status":"success", "message":"Event processed", "dedup_key":"your_dedup_key_here"
You can see incidents in Geneos that were manually triggered in PagerDuty by navigating to Pagerduty > Open Incidents in Geneos.
What features does this integration include?
This integration includes Application Performance Management (APM), Infrastructure Monitoring, Log Management, Status/Dashboards, and Web Monitoring.
When an incident gets triggered in PagerDuty, what kind of information can I see about the Geneos event?
When looking at a Geneos-triggered incident in Pagerduty, you will be able to view a variety of information in the details of the incident, including user time percentage, wait time percentage, system type, system name, host name, and many other pieces of information.