Service Groups are structured identically to how a service is deployed in the IT infrastructure.
Aggregate integrations from monitoring, ticketing, automation, and deployment tools into a Service Group rather than individual management silos.
Seamlessly move existing integrations from one Service Group to another. Easily consolidate integrations under one or more Service Groups.
Resolve disruptions at the service level rather than in technology silos.
Service Groups still use the notification, scheduling and escalation policies already established in PagerDuty.