Learning and Development at PagerDuty

At PagerDuty, we believe that supporting growth at every stage of the employee journey helps both individuals and the organization thrive. Our approach empowers employees to take ownership of their development, build meaningful skills, and reach their full potential.

Here’s how the People Development Team supports growth across the employee lifecycle:

IntroDuty: Our global onboarding program connects newly-hired employees to PagerDuty’s culture, values, and colleagues from Day 1. It lays the foundation for an engaging and successful start.

Performance Experience (PE@PD): On-going check-ins and forward-focused conversations help employees maximize impact, grow their careers, and align their goals with business priorities.

Udemy Business: Employees have access to thousands of expert-led courses to explore new skills or deepen existing ones at their own pace.

GrowU: An annual learning stipend encourages continuous development through certifications, conferences, and training aligned to individual career goals.

Leader Lab: Bite-sized learning sessions and Slack micro-learning offer practical guidance for people leaders on topics like accountability, performance, and retention — helping build strong, values-driven leadership habits every day.

Manager Fundamentals: A core certification for managers up to director level that covers skills like coaching, prioritization, and effective one-on-ones. This empowers managers with the tools to lead confidently.

Manager Essentials: One-on-one sessions with new managers (newly hired or promoted) to cover key expectations and essential resources for leading at PagerDuty

ELP@PD (Emerging Leaders Program at PagerDuty): This cohort-based program develops high-potential employees with the mindset, skills, and network to grow into future leadership roles.

Leadership Coaching and Executive Development: ICF-certified coaching supports leaders in building trust, increasing self-awareness, and elevating impact. Senior leaders benefit from 360 feedback, while coaching focuses on areas like agility and resilience, change management, communication and influence, cultural transformation, and executive presence.

Team Development: Bespoke, facilitated team sessions help intact teams to enhance collaboration, performance, and effectiveness through open reflection and dialogue. These sessions guide teams through challenges, improve communication, and foster accountability to drive long-term success.

When our people grow, PagerDuty grows. Together, these programs foster a culture where everyone has the support, flexibility, and encouragement to do their best work and build a meaningful career.