Proactive Management of User Experience During IT Application Delivery

IT performance monitoring is not about tracking resources anymore. User experience management must be central to an organization’s IT strategy. Enhanced application response time, shorter mean time to repair, accuracy of diagnosis when problems happen and intelligent capacity planning are some of the areas that eG Enterprise focuses on, for applications and IT technologies including web applications, enterprise applications like SAP and Microsoft 365, digital workspace technologies like Citrix and Windows virtual desktops. The integration with Pager Duty ensures that IT teams get accurate and timely incident reports when performance anomalies occur, so they can act quickly to resolve bottlenecks.