Accelerate incident triage using ManageEngine OpManager and PagerDuty
As an AI-powered network and server monitoring solution, OpManager constantly watches the availability and performance of network devices. It generates alerts in the event of threshold violations for device unavailability and any kind of performance bottleneck. By integrating OpManager with PagerDuty, you can relay these alerts to PagerDuty, which aids in effective communication during incident management, accelerating incident triage.
View DocumentationOpManager and PagerDuty Integration Benefits
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Priority-defined alert notifications
OpManager provides multi-channel alerts, and PagerDuty adds service management context through severity-defined escalation policies for high-level incidents.
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Consistent escalation policies
Including the escalation rules configured in OpManager, enable on call hands-off notifications using PagerDuty for a consistent incident response plan.
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Stakeholder communication
With OpManager, you can group devices and set group-based alert notifications. PagerDuty augments this by including stakeholders in alert communication for better customer expectation management.
Learn More About ManageEngine OpManager
ManageEngine is an enterprise IT management software provider that provides complete and contextual solutions for most difficult IT management problems, ranging from IT operations management, security management, endpoint management, to IT analytics.
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