PagerDuty Analytics
Modern Operational Insights for Your Digital Business
PagerDuty Analytics combines machine and human response data to provide modern operational insights to business and operational leaders, enabling them to drive process maturity and better business outcomes.
CONTACT USPagerDuty Analytics
Prebuilt, Modern Metrics to Deliver Rapid Value
Go beyond response times to understand the impact of operations on your team, customers, and business.
Prescriptive Dashboards and Self-Service Analytics
Visualize operational metrics and KPIs to gain cross-organizational alignment and realize better business outcomes.
Benchmarking + Advanced Analytics
Leverage peer best practices, industry benchmarks, and machine learning to improve operational maturity over time.
Built on Top of a Rich and Unique Dataset
Empower smarter real-time decision-making with a holistic view of machine data, services, teams, corresponding actions, and business impact.
“PagerDuty Analytics will help us drive standard metrics across our teams and help us better understand incident priority based on customer impact.”
Andrew Hatch, Platform Engineering Manager at SEEK
Operational Review Analytics
Drive operational review meetings with metrics that focus on the impact of operations on people, customers, and the business.
Prescriptive Dashboards
Guide users to new insights in their area of operational interest with an exploratory dashboard experience.
Operational Metrics Beyond MTTA/MTTR
Easily access and view modern metrics, including MTTEngage, MTTMobilize, MTBetweenFailure, Time w/o Major Incident, Escalations, Reassignments, $ of Response.
Peer and Industry Benchmarks
Benchmark your team against their peers in order to improve efficiency and focus on areas needing improvement.
Thought Leadership and Best Practices.
Learn operations review best practices and how other organizations have achieved operational maturity.
