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Manage Real-Time
Operations—Anywhere

PagerDuty was designed to be mobile-first, with a delightful experience that puts unique intelligence, automation, and best practices in the palm of your hand. With unprecedented insights and advanced response automation at your fingertips, we empower you to take the right action anytime and drive ideal incident response processes from anywhere.

Built for Responders, By Responders

Choose a solution loved by responders and that fits into modern lives, with an intuitive user experience and built-in response best practices.

Mobile-First Incident Response

It’s easier than ever for responders to manage critical tasks for improved incident outcomes, such as acknowledging incidents, viewing schedules, booking overrides, and more.

Powerful Context & Business Insights

Get rich, live insights on-the-go, such as alerts correlated via adaptive machine learning, and the real-time business and customer impact of incidents.

Real-Time, Advanced Automation

Run multi-step responses on an incident right from the app. Critical tasks are mobile optimized—ticket creation, rebooting a server, notifying stakeholders, and much more.

"PagerDuty’s mobile app lets our team quickly take action in real time so we are always on and bringing the world’s football stories to our customers."

Tiago Queiroz, OneFootball

Product Capabilities

Native Mobile App

Access the full power of the PagerDuty platform on iOS and Android mobile devices to accelerate incident management and response.

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On-Call Schedules and Overrides

See when you’re on call with a personalized view into all of your on-call responsibilities in one place—bringing together your responsibilities from various teams, schedules, and services. See past, present, and future team schedules in a timeline view. Easily book overrides for yourself or your teammates.

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Touch-to-Call

Mobile responders can join the appropriate conference bridge, video call, or chat channel with a single touch within an incident or via One Touch to Join Conference Bridge that allows responders to immediately connect to an incident’s conference bridge directly from their voice notification without having to dial into the bridge themselves—reducing effective time-to-engage and resolution time for major incidents.

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Real-Time Incident Context

PagerDuty automatically groups related alerts into a single incident via adaptive machine learning, which reduces noise and provides holistic context for mobile incident management and response.

*Available for users with the PagerDuty Event Intelligence Product

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Business Impact Visibility

Easily see the real-time business impact of incidents to drive both effective prioritization, as well as business and technical stakeholder alignment.

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Advanced Response Automation

Keep critical stakeholders informed with incident status updates. Run a complex, multi-step response on an incident directly via mobile and execute any desired task, such as creating tickets, running diagnostics, rebooting a server, notifying cross-functional stakeholders, and more.

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Customizable Notifications

Customize incident management actions with configurable tasks and multi-select workflows to suit the way you work. Swipe quickly and confidently to acknowledge and resolve incidents. Choose your own alert sounds to know when assigned incidents are acknowledged, escalated, resolved, and more.

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Automate incident resolution with
Automation Actions.

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Resources

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