Turn any signal into insight and action. See how PagerDuty Digital Operations Management Platform integrates machine data and human intelligence to improve visibility and agility across organizations.
Connect insights to real-time action by aligning teams through the shared language of business impact.
Check out the latest products we’ve been working on—including event intelligence, machine learning, response automation, on-call, analytics, operations health management, integrations, and more.
Digital Operations Management arms organizations with the insights needed to turn data into opportunity across every operational use case, from DevOps, ITOps, Security, Support, and beyond.
Over 300 Integrations
Discover DevOps best practices with our library of webinars, whitepapers, reports, and much more.
Learn best practices and get support help with resources from our award-winning support team.
See how PagerDuty works with our live product demo — twice a week, every week.
Join live and on-demand webinars for product deep dives, industry trends, configuration training, and use case-specific best practices.
Interactive, simple-to-use API and technical documentation enables users to easily try updates and extend PagerDuty.
Engage with users and PagerDuty experts from our global community of 200k+ users. Become a member, connect, and share insights for success.
Get all your PagerDuty-related questions answered by exploring our in-depth support documentation and community forums.
“I need to be notified if there’s a significant event ongoing with SignalFx.” This is what I tell my team. However, despite being the CTO...
PagerDuty helps organizations transform their digital operations. Learn more about PagerDuty's mission and what we do.
Meet our experienced and passionate executive team.
We are risk-taking innovators dedicated to delivering amazing products and delighting customers. Join us and do the best work of your career.
With the PagerDuty Foundation, we are committed to doing our part in giving back to the community.
PRTG is a central component of networking monitoring. It is used to monitor the state, health, and performance of everything from servers to networking devices.
Alerts generated in PRTG can trigger incidents in PagerDuty, to alert the appropriate technician via SMS, phone, email or push. The guide below describes how to integrate your PRTG installation with PagerDuty
If you are adding your integration to an existing service, click the name of the service you want to add the integration to. Then click the Integrations tab and click the +New Integration button.
If you are creating a new service for your integration, in General Settings, enter a Name for your new service. Then, in Incident Settings, specify the Escalation Policy, Notification Urgency, and Incident Behavior for your new service.
PRTG Network Monitor can trigger and resolve PagerDuty incidents via email. Below are the steps that are required to setup the communication between PRTG and PagerDuty.
Per your PRTG instance there are several emails that can be sent to PagerDuty depending on what sensor has the failure/warning . In this example we are going to ‘Trigger‘ an incident based off of the ‘Threshold reached‘, ‘Down’ and ‘Warning’ states and ‘Resolve‘ an incident based off of the ‘Down Ended‘, ‘Up‘ and ‘Threshold not reached‘ states.
To enable this option you will need to make the following changes to your PagerDuty PRTG Email Service:
Yes. This will need to be configured within your PagerDuty PRTG Email service.
Yes, you will need to create multiple PRTG Email Services, then create the additional Contacts within your PRTG server.
Yes, Incidents are de-duplicated, The incident key is returned for the initial alert that creates the incident.
Yes, all alerts are stored and displayed for users within the ‘Logs’ tab in your PRTG UI.
Yes, this is configured in the ‘trigger‘ for each instance or parent.
600 Townsend St., #200
San Francisco, CA 94103
905 King Street West, Suite 600
Toronto, ON, M6K 3G9, Canada
1416 NW 46th St., St. 301
Seattle, WA 98107
5 Martin Place
1 Fore St,
London EC2Y 9DT
© 2009 - 2018