Signalfx Integration Guide

SignalFx is a modern monitoring platform that allows you to collect, store, visualize, analyze and alert on your specified metrics. Now SignalFx and PagerDuty are working together to automatically trigger an incident when an alert is triggered by a detector in SignalFx.

In PagerDuty

  1. From the Configuration menu, select Services.

  2. On your Services page:

    If you are creating a new service for your integration, click +Add New Service.

    If you are adding your integration to an existing service, click the name of the service you want to add the integration to. Then click the Integrations tab and click the +New Integration button.

  3. RS-Add-New-Service
    RS-Add-Integration-Existing-Service

  4. Select your app from the Integration Type menu and enter an Integration Name.

    If you are creating a new service for your integration, in General Settings, enter a Name for your new service. Then, in Incident Settings, specify the Escalation Policy, Notification Urgency, and Incident Behavior for your new service.

  5. Click the Add Service or Add Integration button to save your new integration. You will be redirected to the Integrations page for your service.
    RS-Integration-Settings

  6. Copy the Integration Key for your new integration: RS_API_pd_3

In Signalfx

  1. Open your organization settings by selecting Organization Settings from the account settings menu.

  2. In the Organization Settings, click on Add Integration and select PagerDuty.

  3. By default, the name of the integration is PagerDuty. You can have more than one PagerDuty integration to map to different escalation policies within PagerDuty, so if that is the case, you should change the name to be more descriptive. When you are done, enter your PagerDuty Integration Key into the API Token field and click Save.

  4. Add a PagerDuty notification to a detector

  5. Create or edit an existing detector you want to trigger PagerDuty incidents. Choose the rule for which you want PagerDuty incidents, then click the Add Notification dropdown and select PagerDuty (or the name that you chose for the integration).

  6. Finally, save your detector. SignalFx will now trigger PagerDuty incidents whenever the detector rule conditions are met. It will also resolve the incident when the value goes back to normal.