Google Stackdriver Integration Guide

Google Stackdriver is a SaaS monitoring solution that uses data analytics to help engineers identify and resolve critical issues with their cloud-powered applications. Stackdriver makes it easy to monitor your cloud infrastructure (Google Cloud Platform, AWS, Rackspace), systems (Linux, Windows), and application services (Nginx, Apache, MySQL, MongoDB, etc.).  Stackdriver has implemented two-way integration with PagerDuty, so alerts from Stackdriver can automatically trigger and resolve PagerDuty incidents.

If you run into any issues in integrating Stackdriver with PagerDuty, contact our support team at

In PagerDuty

    1. From the Configuration menu, select Services. 
    2. On your Services page:

      If you are creating a new service for your integration, click +Add New Service.

      If you are adding your integration to an existing service, click the name of the service you want to add the integration to. then click the Integrations tab and click the +New Integration button.

    3. RS-Add-New-Service

    4. Select your app from the Integration Type menu and enter an Integration Name.

      If you are creating a new service for your integration, in General Settings, enter a Name for your new service. Then, in Incident Settings, specify the Escalation Policy, Notification Urgency, and Incident Behavior for your new service.

    5. Click the Add Service or Add Integration button to save your new integration. You will be redirected to the Integrations page for your service.
    6. Copy the Integration Key for your new integration: RS_API_pd_3

    In Stackdriver

    1. From the Stackdriver homepage, click Account in the top right and then Account Settings from the dropdown.
      Account Settings
    2. Under Settings, click PagerDuty then click +Add next to PagerDuty Services.
      PagerDuty Services
    3. Fill in Service Name with the same name you used in step 3 of the PagerDuty setup section.
    4. Fill in API Key with the Integration Service API Key that you copied from the PagerDuty service page.
      Integration Service API Key
    5. Now when you create a policy, you’ll see an option for PagerDuty in the dropdown under “notify via” in the alert section.
      Notify Via

    Advanced Integration (Two-Way Sync)

    Within PagerDuty

    1. To enable two-way sync with the Stackdriver service, In your PagerDuty account, under the Configuration tab, select API Access from the dropdown menu. Then you can create a new key on the right side of the page under Create New API Key. You will need to be the account owner to have access to this section.
    2. Add a description for the key (ex. “Stackdriver Sync”), check Read-Only API Key then click Create Key.
    3. Note the key created and head to your Stackdriver service.
    4. To set up sync, head back to your Account Settings page and click PagerDuty under Settings. Next to PagerDuty Sync API, click Configure.
    5. Fill in API key name with name you used in step 2 of the PagerDuty Sync setup.
    6. Fill in your company subdomain name used to navigate to PagerDuty.
    7. Fill in API key with the API Access Key you copied from the PagerDuty setup section.
    8. Click Submit to finish. Now Stackdriver incidents resolved or acknowledged in PagerDuty will automatically be resolved in both applications.
      Edit PagerDuty Sync
      In addition, incidents will automatically be resolved within PagerDuty once they are resolved within Stackdriver:
      PagerDuty Incident

      *For documentation concerning PagerDuty authentication, click the link below.