Turn any signal into insight and action. See how PagerDuty Digital Operations Management Platform integrates machine data and human intelligence to improve visibility and agility across organizations.
Learn how PagerDuty can accelerate your cloud migration.
Check out the latest features we’ve been working on—including event intelligence, machine learning, response automation, on-call, analytics, operations health management, integrations, and more.
Digital Operations Management arms organizations with the insights needed to turn data into opportunity across every operational use case, from DevOps, ITOps, Security, Support, and beyond.
Over 200 Integrations
Discover DevOps best practices with our library of webinars, whitepapers, reports, and much more.
Learn best practices and get support help with resources from our award-winning support team.
See how PagerDuty works with our live product demo — twice a week, every week.
Join live and on-demand webinars for product deep dives, industry trends, configuration training, and use case-specific best practices.
Interactive, simple-to-use API and technical documentation enables users to easily try updates and extend PagerDuty.
Engage with users and PagerDuty experts from our global community of 200k+ users. Become a member, connect, and share insights for success.
Get all your PagerDuty-related questions answered by exploring our in-depth support documentation and community forums.
Dear DevOps professional: Do you have a Hard Knock Life? I’ll admit, it’s pretty easy to get self-absorbed in our own 99 Problems and not...
PagerDuty helps organizations transform their digital operations. Learn more about PagerDuty's mission and what we do.
Meet our experienced and passionate executive team.
We are risk-taking innovators dedicated to delivering amazing products and delighting customers. Join us and do the best work of your career.
With the PagerDuty Foundation, we are committed to doing our part in giving back to the community.
StatusCast provides the perfect way to communicate application downtime and scheduled maintenance with your end-users. However, uptime monitoring services like PagerDuty are great at alerting your team to potential application problems. With StatusCast’s PagerDuty integration, we’ve tied the two workflows together.
Integrating your StatusCast application with PagerDuty ‘s monitoring service will drastically reduce the time it takes to create and post incident in StatusCast. Before you set anything up in StatusCast you’ll need to add a new Webhook to your monitor in PagerDuty.The Webhook URL is unique to your StatusCast application, https://[subdomain].statuscast.com/webhook/pagerduty, just replace [subdomain] with the subdomain of your StatusCast. With that URL ready, log into PagerDuty and navigate to the Services section. For any service/monitor that you’d like to connect to StatusCast simply just add the Webhook URL to it.
1. If you already have an existing service that you’d like to tie to StatusCast, go to Services and then click on the service name. If you don’t have a service, Create a new service.
2. Click on the Integrations tab and click the Add an extension.
3. For the Extension Type select Generic Webhook. Enter in a Name for your webhook. Then, paste the URL that you copied in step 3 above into the Endpoint URL. Click on the Save button when done.
1. Once that has been saved your service/monitor will send StatusCast information when an incident occurs. For all services/monitors that you add this webhook to, note the Service Name as we’ll need that for the final setup.
*Note in my example the Service Name is “StatusCast”
2. Now log into your administrative portal ([subdomain].statuscast.com/admin), and navigate to the Monitors section. Here you can create new monitors as well as manage any existing ones.
3. Select + New Monitor to begin the setup. From the Choose Provider drop down, select PagerDuty and enter the Alert Name.
*As stated above, the Service Name is the display name of your monitor in PagerDuty. In my example above the monitor was called “StatusCast”
5. Enter the Authored by which defines who is the author of each incident. Like normal incidents a post can only have a single author.
The other Incident settings including Type, Affected components, Subject, and Message reflect the same general options you have when creating an incident. For more information on this process please refer to StatusCast’s How do I post a new incident or status article.
6. With the incident settings finished, define the actual workflow of the incident being posted.
Notify theses employees – select which employees StatusCast will notify when this type of incident gets created. Please note that you can select multiple employees.
Wait time – is the amount of time StatusCast waits before actually creating your incident. This is typically used to buffer out incidents that are quickly resolved, usually in a matter of a few minutes. If your monitoring service already has this built in, then you can set this value to 0 and StatusCast will post the incident when it’s received.
Combine alerts – in case your monitoring services sends out multiple requests you can choose to combine them to prevent redundant incidents from being reported.
Auto-publish – if selected your incident will be automatically published, which notifies all subscribers. If this option is turned off then your employees will need to activate the post manually, either by logging into StatusCast and activating it within the Dashboard or by simply replying to the notification email.
Auto-close – if selected your incident will be closed when your monitoring service sends an update. By selecting this you can also enter a Closing Comment that will be posted.
If you have any questions about this guide or run into any issues during the setup, please contact firstname.lastname@example.org to troubleshoot.
600 Townsend St., #200
San Francisco, CA 94103
260 Queen St W #300,
Toronto, ON M5V 1Z8, Canada
1416 NW 46th St., St. 301
Seattle, WA 98107
5 Martin Place
1 Fore St,
London EC2Y 9DT
© 2009 - 2018