Sumo Logic provides rich query and aggregation capabilities for analyzing vast amounts of log data, helping you to more rapidly troubleshoot critical infrastructure failures and complex application issues. Sumo Logic can also be configured to trigger alerts in PagerDuty based on scheduled searches, so you can react even faster. Using PagerDuty, you can ensure that the right person is alerted via phone call, SMS, push notification, or email.
From the Configuration menu, select Services.
If you are creating a new service for your integration, click +Add New Service.
If you are adding your integration to an existing service, click the name of the service you want to add the integration to. Then click the Integrations tab and click the +New Integration button.
Select your app from the Integration Type menu and enter an Integration Name.
If you are creating a new service for your integration, in General Settings, enter a Name for your new service. Then, in Incident Settings, specify the Escalation Policy, Notification Urgency, and Incident Behavior for your new service.
In Sumo Logic:
No. Email actions from Sumo Logic can only be used to trigger PagerDuty incidents.
Yes. Simply repeat the steps above in Sumo Logic for a different search.
Yes. Simply repeat the steps above in PagerDuty to create another email integration, then append that email address to your scheduled search as an additional Recipient.
Yes. Sumo Logic Script Actions can be configured to trigger and even resolve incidents using the PagerDuty API. Note that your incident resolution logic will depend on the search and the related thresholds you choose, similar to Alert condition above. Since this is highly customized, it is up to you to define the proper script to match your alerting scenario.