Turn any signal into insight and action. See how PagerDuty Digital Operations Management Platform integrates machine data and human intelligence to improve visibility and agility across organizations.
Connect insights to real-time action by aligning teams through the shared language of business impact.
Check out the latest products we’ve been working on—including event intelligence, machine learning, response automation, on-call, analytics, operations health management, integrations, and more.
Digital Operations Management arms organizations with the insights needed to turn data into opportunity across every operational use case, from DevOps, ITOps, Security, Support, and beyond.
Over 300 Integrations
Discover DevOps best practices with our library of webinars, whitepapers, reports, and much more.
Learn best practices and get support help with resources from our award-winning support team.
See how PagerDuty works with our live product demo — twice a week, every week.
We've created a maturity model to assist on the journey to digital operations excellence. Take our short assessment to find out where your team falls!
Interactive, simple-to-use API and technical documentation enables users to easily try updates and extend PagerDuty.
Engage with users and PagerDuty experts from our global community of 200k+ users. Become a member, connect, and share insights for success.
Get all your PagerDuty-related questions answered by exploring our in-depth support documentation and community forums.
Have you ever worked on a team where it was a challenge to give constructive feedback or confidently share ideas? At PagerDuty Summit 2018, Patrick...
PagerDuty helps organizations transform their digital operations. Learn more about PagerDuty's mission and what we do.
Meet our experienced and passionate executive team.
We are risk-taking innovators dedicated to delivering amazing products and delighting customers. Join us and do the best work of your career.
With the PagerDuty Foundation, we are committed to doing our part in giving back to the community.
Zabbix is a very powerful open source enterprise-class network management system designed to monitor the status of network services, servers and other hardware. It’s playing an important role in monitoring IT infrastructure for many organizations.
PagerDuty extends Zabbix’s functionality by providing on-call scheduling, alerts and incidents tracking through the PagerDuty API. PagerDuty notifies you of the most critical Zabbix events so that you are able to take immediate action.
This guide describes how to integrate your Zabbix 3.x installation with PagerDuty using a Python script. This guide will provide instructions on setting up a script, a media type, a user and an action in Zabbix. You might need to slightly alter these instructions depending on your exact Linux distribution.
The configuration consists of a media type in Zabbix, which will invoke the pd-zabbix integration script to send alerts to PagerDuty through the PagerDuty Agent. To utilize the media type, we will create a Zabbix user to represent PagerDuty. We will then create an alert action to notify the user via this media type whenever there is a problem detected.
Make a symlink to the pd-zabbix script in Zabbix’s AlertScriptsPath directory. This is usually /etc/zabbix/alert.d or /usr/local/share/zabbix/alertscripts but it can be changed. Check your zabbix_server.conf file to see how this option is configured, and in the following command, replace /etc/zabbix/alert.d/ with the alert scripts path configured for your Zabbix server:
sudo ln -s /usr/share/pdagent-integrations/bin/pd-zabbix /etc/zabbix/alert.d/
Congratulations! Your Zabbix should now be integrated with PagerDuty!
What if a Zabbix event happens while my network is down?
You should also configure an external ping check service to monitor your site’s external connectivity. Of course, you can use PagerDuty to forward alerts from these services as well.
How do I setup Zabbix to work with multiple PagerDuty services?
This is easy to do with the current integration, all you would need to do is setup multiple actions with separate action conditions and action operations. You would also need to setup a separate user group, user and media. The additional media would use the service key of your additional service and would be of type PagerDuty.
The integration doesn’t seem to be working. What’s going on?
First, make sure you’ve installed the PagerDuty Agent, and that there were no errors from your package manager when attempting to install it. Failed installs (i.e. due to an incompatible distribution, such as CentOS 5) are the most common issue with the integration not working.
More troubleshooting tips can be found in our Zabbix Troubleshooting Guide.
600 Townsend St., #200
San Francisco, CA 94103
905 King Street West, Suite 600
Toronto, ON, M6K 3G9, Canada
1416 NW 46th St., St. 301
Seattle, WA 98107
5 Martin Place
1 Fore St,
London EC2Y 9DT
© 2009 - 2019