Event Grouping and Enrichment

Alert Triage and Suppression

With PagerDuty, DevOps and IT Ops teams centralize all their critical application and infrastructure data in a single platform. Actionable alerts are normalized and grouped to consolidate all relevant context in a single view, enabling teams to easily identify, prioritize, and collaborate cross-functionally on critical issues, significantly optimizing incident resolution.

PagerDuty has been a major driver of operational efficiency.

Connie-Lynne Villani, Senior Manager, Groupon

Learn more about event normalization and enrichment features.

Alerts Table CEF Fields

Filter and search for any alert using normalized fields.

Incident Merge API

Automatically merge related alert context via the API.

Alert Triage

Group related alerts to consolidate critical context into a single incident, enabling significantly reduced noise, far easier cross-functional handoff, and reduced response times. Learn More

Rules Engine

Programmatically manage large volumes of data, to intelligently adjust alert and incident behavior.


Get notified on immediately actionable events, while retaining insight into leading edge indicators of problems.

Self-Service Integrations & Event Centralization

PagerDuty easily integrates with any monitoring, deployment, or ticketing tool, enabling centralized management of all your critical data.


Alert data from integrated monitoring and custom tools is normalized into a common format, reducing cognitive load. Learn More

Incident Enrichment

Enrich incidents with contextual insights and remediation instructions. Consolidate all relevant alert context, include graphs, images, runbook links, metadata, or conference call numbers directly in the incident details.

Events API v2

The enhanced Events API makes it easier to normalize, slice and dice all your event data.

The Features You Need

PagerDuty’s Incident Resolution Platform cuts through noise and helps you resolve
incidents faster.

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