Reliable and Rich Alerting

Rich Alert Management

Centralize alerts from any IT Operations and DevOps stack and alert your team of critical incidents in the way that works best for each individual.

PagerDuty is a critical part of our alerting mechanisms and has helped us handle issues at all times of the night. We'd be pretty unhappy without it.

Datadog
Mike Fiedler, Director of Technical Operations, Datadog

Learn More About Alerting

Multi-User Alerting

Alert multiple responders at once so you can let an entire team know about an issue.

Automatically Escalate Incidents

Automatically escalate incidents to secondary responders or management.

Incident Status Notifications

With customizable update notifications, keep up-to-date on incident status.

Rich Incidents

Include graphs, images, runbook links, or links to conference calls directly in the incident details.

Multiple Alert Types

Send alerts via SMS message, mobile app push notification, phone call, or email.

HTML Email Notifications

See critical details, monitoring graphs, images, and more directly within your PagerDuty email notifications, enabling your team to shave time off the response workflow. Learn More

Customizable Alert Cadence

Customize notification frequency for each event.

Urgency-Based Alerting

Set up different alerting methods and pathways for high urgency and low urgency events. Learn More

Time-of-Day Alerting

Set up different alerting methods and pathways for events based on the time of day.

Alert Delivery Confirmation

Confirm the delivery of SMS and phone call alerts to an end-user’s device.

Incident History Audit

Keep an audit trail of all notifications and status updates directly in the incident.

Manually Trigger and Assign Incidents

Manually trigger incidents with a single click and exercise full control over who an incident is assigned to. Learn More.

The Features You Need

PagerDuty’s Incident Resolution Platform cuts through noise and helps you resolve
incidents faster.

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