Our Greenhouse Gas (GHG) Inventories

PagerDuty’s greenhouse gas (GHG) inventory has been conducted in accordance with the GHG Protocol Corporate Accounting and Reporting Standard and Corporate Value Chain (Scope 3) Standard. We occasionally recalculate prior year emissions with the benefit of more precise data and emission factors.

Direct (Scope 1) emissions 

These include natural gas and fugitive emissions in all PagerDuty real estate globally, including short- and long-term leases.

Indirect (Scope 2) emissions 

Scope 2 emissions are reported using both location-based and market-based approaches. Actual energy consumption is used when available; where unavailable, energy consumption is estimated using the U.S. Energy Information Administration (EIA) Commercial Buildings Energy Consumption Survey (CBECS). 

Value chain (Scope 3) emissions 

Our scope 3 inventory consists of emissions from the following Scope 3 categories:

  • Purchased goods and services (category 1)
  • Capital goods (category 2)
  • Fuel and energy-related activities (category 3)
  • Waste generated in operations (category 5) 
  • Business travel (category 6) 
  • Employee commuting, both physical commute and remote/telework (Category 7)

To analyze emissions from our purchased goods and services and capital goods, we used a globally accepted, industry-specific, spend-based methodology covering 100% of our total supplier spend. 

Our employee commuting emissions include both physical commute and remote/telework to/from all PagerDuty real estate globally, including short- and long-term leases, as well as co-working spaces. 

Current year GHG inventory

Our most recent GHG inventory, for FY26, is as follows.

Greenhouse Gas Emissions (mtCO₂e):

Scope

FY26

FY25

FY24

FY23 (Baseline)

Scope 1

19

25

32

39

Scope 2 (location-based)

107

109

351

329

Scope 2 (market-based)

0

0

0

223

Scope 1+2 (market-based)

19

25

32

262

Scope 3

9,527

9,141¹

9,800

11,207²

Total (market-based)

9,546

9,166

9,832

11,469

A detailed breakdown of our Scope 3 emissions categories and additional environmental metrics, including energy consumption, electricity use, and water consumption, is provided in our latest Impact Report.

¹ We have restated FY24 and FY25 Scope 3 emissions due to a significant update in a key supplier’s emissions methodology. FY26 Scope 3 emissions also follow this new methodology.

² Emissions for FY23, our baseline year, have not been updated with the new methodology used for FY24-FY26 and are not directly comparable to FY24-FY26. FY23 Scope 3 emissions will be updated, and our climate target rebaselined, once data becomes available.