- PagerDuty /
- Impact Hub /
- Platform
Platform
We deploy PagerDuty’s platform to help nonprofits, B Corps and higher education organizations deliver on their mission-critical work.
Streamline and automate urgent work to do more good.
Seconds matter for mission-driven organizations, and downtime or disruptions can mean a delay in critical service delivery. Whether managing a mental health crisis hotline, coordinating first responders in emergencies, ensuring timely healthcare delivery, or monitoring power grids for medical facilities, reliability, efficiency, and availability are not just important—they are essential.
Through our Impact Pricing and Technical Pro Bono programs, we are making the PagerDuty Operations Cloud accessible to mission-driven organizations. This platform helps them focus on their core mission by identifying, automating, and accelerating mission-critical work across digital operations.
Hear from our customers
PagerDuty is committed to supporting our nonprofit partners. Learn how PagerDuty can automate, orchestrate, and accelerate urgent work at your mission-driven organization. Sign up for your free 14-day trial today.
Crisis Text Line Uses PagerDuty to Provide Confidential Mental Health Support to People in Need
Nexleaf Analytics Uses PagerDuty to Prevent Deadly Blackouts in Hospitals Across Kenya
NAMI Uses PagerDuty To Safeguard and Expand Critical Mental Health Resources
Impact Pricing
Our platform helps impact organizations easily automate critical work, manage unexpected issues and increase team productivity all while reducing costs. Through our Impact Pricing program, eligible nonprofits, private foundations, nonprofit healthcare, B Corps and educational institutions can access free licenses, product discounts and expanded onboarding and training resources.
Technical Pro Bono
Our Technical Pro Bono program connects impact customers and grant partners with expert PagerDuty volunteers—at no cost. By sharing platform best practices and technical expertise, our pro bono teams help these organizations streamline digital systems, improve response times, and strengthen their operational infrastructure, allowing them to spend more time delivering on their missions.
Your platform for action in critical moments.
Sign up for Impact Pricing to deliver more reliable services, build more resilient systems and have more time to focus on your mission with the PagerDuty Operations Cloud.
Impact Customer Spotlight
As a resource-constrained nonprofit, we have to maximize our impact while staying strategic and efficient. PagerDuty gives our technical team the ability to operate like an enterprise software organization and ensure the reliability of our service. With PagerDuty, we are able to identify real problems, get the right people in the right place, and save lives.
Matthew Vanderzee
Chief Technology Officer, Crisis Text Line
Key Highlights
Over 600
total impact customers
$2.6M
in total product discounts and donations to impact customers since 2020
$181k
in pro bono services (equivalent to 908 hours) donated by employees to support impact customers and grant partners since 2021
Featured Impact Customers
Click the logos to learn about how each organization is using the PagerDuty Operations Cloud to drive impact and serve more communities.
