Real-time incident response mechanism using notification channels like phone call, sms, email, PD App.
Real time incident notifications to IT teams help in better and quick decision making, thus improving team efficiency and customer experience.
Addition of notes to the incident through easy to and fro movement between ignio & PagerDuty enables quick decision making, collaboration within IT teams and incident resolution. It also helps in appropriate messaging through notifications to all the stakeholders.
Digitate’s flagship product ignio™ is a cognitive automation solution that enables smarter and faster decision making, allowing enterprises to predict problems and take actions. Powered by AI and Automation, ignio’s basic pillars of Learn, Resolve and Prevent helps enterprises in improved enterprise resilience, customer experience and business assurance. For more information, visit www.digitate.comLEARN MORE
An Overview of ignio and PagerDuty integration: It describes steps to take to configure ignio and PagerDuty to talk to each other, besides the benefits of this integration
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How ignio works, How ignio simplifies complexity, ignio artificial intelligence in IT.