Automation-Notification Engine

In today’s challenging and complex IT world it is imperative to address the deluge of incidents to keep BAU and keep the downtime to the minimum. Collaboration within the IT services teams, spread across various domains, is the key to resolution of the incidents. Accelerating the Incident Response is the need of the hour. To meet the challenges, ignio integrates with PagerDuty to automate the incident resolution, using PagerDuty’s out-of-the-box ticket notification and response mechanism. ignio’s AI / ML and automation feature coupled with PagerDuty’s notification and response engine does the trick in rapid incident resolution.

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Digitate, a Tata Consultancy Services (TCS) venture, was founded in 2015.

Digitate’s flagship product ignio™ is a cognitive automation solution that enables smarter and faster decision making, allowing enterprises to predict problems and take actions. Powered by AI and Automation, ignio’s basic pillars of Learn, Resolve and Prevent helps enterprises in improved enterprise resilience, customer experience and business assurance. For more information, visit www.digitate.com

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