Reduce Engineering Escalations From Customer Support

IrisAgent is a customer support insights platform that automatically finds the reason behind any support ticket. It can identify when an IT incident (outage/product failure), feature regression/bug or a related issue from the past is the root cause of a support ticket. This helps in resolving customer issues faster and generating alerts and insights about IT incidents and feature releases. IrisAgent shows business and customer impact for PagerDuty incidents.

View Documentation

Benefits of IrisAgent and PagerDuty Integration

Learn More about IrisAgent

We are on a mission to re-invent customer support and experience with our novel proactive and pre-emptive approach. We help organizations resolve customer issues proactively.



Start your FREE trial today
or request a demo