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Reduce Support Escalations with Artificial Intelligence

IrisAgent links PagerDuty incident logs, bugs, and alerts with tickets in real-time to uncover the true source of issues. We reduce support escalations, and improve response times, and identify the business and customer impact of each PagerDuty incident.

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Benefits of IrisAgent and PagerDuty Integration

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IrisAgent helps customer support teams reduce escalations, improve response times, and ensure customer satisfaction by using artificial intelligence to better identify the true source of issues, resolve routine issues, automate repetitive tasks, and monitor customer health.

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