IrisAgent's AI pinpoints which product changes or bugs caused support tickets. Discover product issues from anomalies in customer support tickets.
Understand customer support impact of incidents. Prioritize incidents with high support impact. Proactively reach out to impacted customers.
Using machine learning, IrisAgent automates tagging and provides visibility into support tickets. It discovers tags customized to your domain.
We are on a mission to re-invent customer support and experience with our novel proactive and pre-emptive approach. We help organizations resolve customer issues proactively.LEARN MORE