PagerDuty integration is done through a URL with a service token, it’s a one-to-many association
The PagerDuty integration can only create incidents in StatusHub
Only one service status can be changed in response to PagerDuty webhook
The StatusHub incident status will always display as “investigating” and “resolved” when a PagerDuty incident is triggered and resolved, respectively
A “Yellow” (performance issues) StatusHub status is not possible with this integration. Only “Red” (service disruption) and “Green” (service is operating normally) options will be relevant
The incident title will be “[PagerDuty] Alert” and, currently, can not be customized; The incident body will be taken from the “subject” key from “trigger_summary_data”, which consists of the incident details. Example body: “CPU Load High on xdb_production_echo.”.