PagerDuty receives recognition for its outstanding commitment to customer success
San Francisco – May 5, 2016 – PagerDuty, the pioneer in agile incident management, was named the winner of a Silver Stevie® Award in the Customer Service Department of the Year category in The 14th Annual American Business Awards today.
The American Business Awards are the nation’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small.
More than 3,400 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Startup of the Year, Executive of the Year, Best New Product or Service of the Year, Marketing Campaign of the Year, Live Event of the Year, and App of the Year, among others. PagerDuty was nominated in the Customer Service Department of the Year category.
“PagerDuty is honored to receive this long-standing award and be recognized for our commitment to customer success,” said Ryan Hoskin, director of customer success and support, PagerDuty. “Today’s fast-pace business environment means we need to deliver exceptional service to our customers. This enables them to respond to incidents faster and with more information so their own customers experience more service uptime and better customer satisfaction.”
More than 250 professionals worldwide participated in the judging process to select this year’s Stevie Award winners.
“The judges were extremely impressed with the quality of entries we received this year. The competition was intense and every organization that has won should be proud,” said Michael Gallagher, president and founder of the Stevie Awards.
Details about The American Business Awards and the list of 2016 Stevie winners are available at www.StevieAwards.com/ABA.
PagerDuty is an agile incident management solution that integrates with ITOps and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into actionable alerts, PagerDuty streamlines the incident management lifecycle by reducing noise and resolution times. With hundreds of native integrations with operations tools, automated scheduling, advance reporting and guaranteed availability, PagerDuty is trusted by over 7,000 organizations globally to increase business and employee efficiency. The company is headquartered in San Francisco and backed by leading venture capital firms Andreessen Horowitz, Bessemer Venture Partners, Baseline Ventures, Ignition Partners and others. To try PagerDuty for free, or to get more information, visit www.pagerduty.com
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
Kim Gengler, PagerDuty