Easy scheduling and automated escalations to accelerate response times
On-call schedules continue to be one of the most frequently asked about topics from our customers. In this session, we will address the distinction between on-call schedules and escalation policies — as well as how they work together. We’ll also review best practices on shift restrictions, hand-off times, and how to sync up rotations. Lastly, we’ll go over best practices for how to set up common on-call rotation schedules.
In this webinar:
- The difference between on-call schedules and escalation policies
- Best practices for how to set up on-call schedules
- Common on-call rotation schedules
Customer Success Manager