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Operations Health Diagram

Introducing Operations Health Management Service

In today’s always—on, always—available world, poor Operations Health can lead to unhappy employees, burnout, and high turnover.

The Operations Health Management Service Offering provides business and technical leaders with a profound understanding of their operations infrastructure and specific recommendations for improvement as seen through the lens of their people’s health.

Implementation of these recommendations results in happier employees, higher retention rates, and measurably improved digital service delivery.

Analyze Operations
Analyze Operations Health Scores

Leverage insights into the current and past health of employees, teams, and services.

Benchmark Operations
Industry and Peer Benchmarking

Benchmark health scores against other companies within your industry.

Improve Operations Health
Improve Operations Health

Use employee health telemetry to measurably improve your Operations.

"We now have the ability to drill down into the causes of operational pain and course-correct before employees are lost or customers are impacted."

—Mary Moore-Simmons, Engineering Operations Manager

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Employee Health Trends Over Time

Use your data to better understand the health of everyone responding to incidents and make adjustments to measurably improve Operations Health.

Drill Down Into the Details

See details and trends around interruption notification frequency, type, and pain impact by week, month, and year.

Measure Health Against Industry Benchmarks

Challenge yourself to improve your MTTA and MTTR metrics as compared to your peers and identify and focus on areas for improvement.

Team Health Trends Over Time

See the impact of work, family, and sleep interruptions on your teams and drill down to get more granular details into the causes of Ops Health degradation.

Service Health Trends Over Time

Identify the sources of operations pain impacting your teams and employees, and use this data to measurably improve those sources.

Get Your Free Operations Health Assessment Today

Embark on the mission toward measurably improved Operations Health by deepening your understanding of the health of your services, teams, and employees. Compare and improve your health scores against other companies within your industry.

To put together your free assessment, we just need a few details from you. We’ll be in touch shortly with your personalized report and recommendations.

Thank you for your interest!

Our team will be in touch with you shortly.

Over 10,000 customers across the world are using PagerDuty’s Digital Operations Management platform to transform their operations across many different use cases.

Capital One
eBay
IBM
Gap
Comcast