AIOps Revolution Bootcamp: From Reactive to Proactive Incident Management

For SREs, Incident Responders, Operations Managers, Platform Engineers, and DevOps Teams

Tired of firefighting incidents instead of preventing them? Struggling with alert fatigue, high MTTR, and on-call burnout? It's time to break the cycle of reactive chaos. Discover how PagerDuty's cutting-edge AIOps capabilities can transform your incident management—reducing alert noise by up to 83% and enabling autonomous diagnostics so your team can shift from reactive firefighting to proactive incident prevention.

PagerDuty Incident Management Certification

(not a hands-on workshop)

Becoming a certified in Incident Management is a recommended first step toward gaining the knowledge and best practices to better the incident response process in your organization. This certification exam will test your understanding of the Incident Management Framework. This includes incident management best practices as well as the roles and responsibilities of the response team. To prepare for the exam, candidates should take the following incident management courses delivered through PagerDuty University:

Fast Track: Foundational Practitioner

Put your knowledge to the test and validate your PagerDuty skills. This foundational exam will test your understanding of the core features of the PagerDuty platform. This includes basic incident response features as well as account configuration settings.