March 31, 2026

ILUMINA

1 Elizabeth St, Sydney NSW 2000

Register now

Join us in Sydney

Hear from PagerDuty customers and leaders, explore the latest in AI and automation, participate in hands-on workshops, and connect with peers to discover what's next in modern digital operations.

Watch last year's sessions
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Past speakers

2026 speakers coming soon

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Rodrigo Castillo Group CTO
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Eglantine Etiemble Group CTO
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Jason Blackman CIO
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Niall McCarthy Engineering Director
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Elzanne van der Westhuizen Senior Engineering Manager
Coles

Agenda

Tentative agenda. Additional sessions and details coming soon.

8:15 AM - 9:00 AM
Interactive Workshop Check-in and Breakfast
Get checked in and enjoy a light breakfast until the Hands-on Labs begin.
9:00 AM - 11:00 AM
Interactive Workshop Sessions
This optional Interactive workshop session is designed for engineers and IT professionals involved in daily software development and operations. Learn More
11:00 AM - 11:55 AM
PagerDuty on Tour Event Check-in and Welcome Lunch
Get checked in and enjoy a healthy lunch to get ready for the day ahead.
12:00 PM - 12:15 PM
Welcome
Introduction and overview of the day's agenda.
12:15 PM - 12:55 PM
Main Stage Panel Session
Join us for an insightful and inspiring discussion about the future of modern digital operations.
12:55 PM - 1:35 PM
Product Keynote
1:35 PM - 1:55 PM
Break
Time for networking & refreshments.
2:00 PM - 3:15 PM
Customer Panel Sessions
3:15 PM - 3:35 PM
Quick Break
Refresh and prepare for the next session.
3:40 PM - 4:10 PM
Celebrity Speaker
4:10 PM - 4:40 PM
Customer Champion Awards Ceremony
4:40 PM - 5:00 PM
Closing Remarks
Final thoughts and wrap-up of PagerDuty On Tour Sydney 2026.
5:00 PM - 6:00 PM
Networking Reception

Please Note: The conference agenda and lineup are subject to change. We strive to provide the most accurate and up-to-date information, but adjustments may be made to enhance the event experience. We appreciate your understanding and flexibility.

Interactive Workshops

Transforming Incident Management with AI Operations

For Incident Responders, NOC Engineers and IT Operations Teams

Drowning in alerts? Struggling to separate critical signals from background noise? Your team deserves better than alert fatigue and endless manual triage. Discover how PagerDuty's AI-powered operations can transform your incident management—reducing noise by up to 90% and centralizing context so your team can focus on what truly matters.

Topics:

  • Intelligent Noise Reduction & Alert Correlation
  • AI-Driven Context Gathering & Enrichment
  • Centralized Incident Triage & Prioritization
  • Service-Based Event Orchestration
  • Actionable Insights from Complex Data Streams

AI Agents & Automation: The Future of Incident Management

For SREs, DevOps Engineers and Platform Teams

Stop fighting fires manually. Start building self-healing systems. Modern incident management demands more than human intervention—it requires intelligent automation that learns, adapts, and acts. Join us for our hands-on workshop and explore how PagerDuty's AI agents and intelligent automation are revolutionizing the entire incident lifecycle, from detection to resolution.

Topics:

  • AI Agents for Autonomous Incident Response
  • Intelligent Runbook Automation & Self-Healing
  • Event-Driven Automation Workflows
  • Predictive Incident Prevention
  • Reducing MTTR with Machine Learning

Celebrate the champions of 2025 while looking ahead to 2026 with PagerDuty's APAC Champion Awards.

Recognising leaders in day-to-day response and operations who keep your favourite brands available and drive improvements, enabling less firefighting and more innovation. Nominations are now open, with self and peer nominations welcome.

Submit your nomination now

Entries close 28 February, shortlist announced 8 March, and winners announced 31 March at PagerDuty On Tour 2026.

Venue

ILUMINA

1 Elizabeth St, Sydney NSW 2000

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FAQs

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