PagerDuty On Tour Sydney

Q: Is there a cost to attend PagerDuty on Tour?

There is no cost to attend PagerDuty on Tour Sydney.

Q: Can I bring a colleague to the event?

Yes. There is no limit on how many people can attend per company. We just ask that each person has their own registration for the event.

Q: How do I contact the PagerDuty team if I have more questions?

If you have more questions regarding the event, you can email meetpd@pagerduty.com at any time, and a representative will get back to you as soon as possible.

Q: I've registered for the Hands-on Lab. Can I also attend the main sessions?

Yes. If you've registered for the Hands-on Lab, you're welcome to join all the main PagerDuty on Tour sessions listed in the agenda.

Q: How can I get to the Venue?

Guest Access Located in Martin Place and directly above Martin Place Metro station, 1 Elizabeth Street. Pedestrians can access the building through the Elizabeth Street and Martin Place train station entrances. Access between floors is by stairs, escalators, and lifts. Equality of access is provided. Parking Public parking options are conveniently located at the following destinations:• 52 Martin Place, Pitt St (opposite 80 Pitt St)• Chifley Square, & Hunter Street• Secure Parking at 1 Martin Place• Wilson's Parking at 19/29 Martin Place Public Transport To access ILUMINA, utilise Martin Place Metro Station, situated beneath the venue, with its entrance located beneath 52 Martin Place. Additionally, ILUMINA is a brief 3-minute stroll from St. James Station and a mere 6-minute walk from Wynyard Station.

Q: Where can I connect with other attendees before the event, find resources, ask questions during the sessions, and regroup after On Tour to share stories?

PagerDuty On Tour community forum is the official meeting spot and open resource center for all things On Tour! Jump in, introduce yourself, find out who else is going, share key takeaways, and discuss how to put new ideas into practice!

March 31, 2026

ILUMINA

1 Elizabeth St, Sydney NSW 2000

Speakers
Agenda
Workshops
FAQs

The path to autonomous operations starts here

Discover how leading operations teams combine AI and human expertise to minimize disruptions and prevent incidents before they happen.

Join us for an afternoon of live, in-person connection and knowledge sharing—keynotes from executives and customers, deep dives on AI-powered operations, hands-on demos, and peer networking.

Join us in Sydney

Featured Speakers

Shashank Kaul CTO

Joe McNamara Director of IT

Phil Wait Principal Engineer

Mirco Hering Global Offering Lead for Developer Experience and Platform Engineering

Uzma Syed Platform Engineering Product Owner

Aron Campbell Area Lead Observability

Harry Garside Olympian Boxer

Celebrity Speaker

David Williams Senior Vice President of Product

Rukmini Reddy Senior Vice President of Engineering

Callum Eade Vice President APAC

David Ridge Head of Solutions Consulting APAC

Dino Soepono Director Customer Success APAC

Katherine Calvert Chief Marketing Officer

Raymond Lambie Senior Solutions Consultant APAC

Himanshu Singh Solutions Consultant APAC

Kevin Murray Vice President Product Marketing

Shashank Kaul CTO

Joe McNamara Director of IT

Phil Wait Principal Engineer

Mirco Hering Global Offering Lead for Developer Experience and Platform Engineering

Uzma Syed Platform Engineering Product Owner

Aron Campbell Area Lead Observability

Harry Garside Olympian Boxer

Celebrity Speaker

David Williams Senior Vice President of Product

Rukmini Reddy Senior Vice President of Engineering

Callum Eade Vice President APAC

David Ridge Head of Solutions Consulting APAC

Dino Soepono Director Customer Success APAC

Katherine Calvert Chief Marketing Officer

Raymond Lambie Senior Solutions Consultant APAC

Himanshu Singh Solutions Consultant APAC

Kevin Murray Vice President Product Marketing

Agenda

8:00 AM - 8:45 AM

Interactive Workshop Check-in and Breakfast

Get checked in and enjoy a light breakfast until the Hands-on Labs begin.

8:00 AM - 8:45 AM

Interactive Workshop Check-in and Breakfast

Get checked in and enjoy a light breakfast until the Hands-on Labs begin.

8:45 AM - 10:45 AM

Interactive Workshop Sessions

This optional Interactive workshop session is designed for engineers and IT professionals involved in daily software development and operations. Learn More

8:45 AM - 10:45 AM

Interactive Workshop Sessions

This optional Interactive workshop session is designed for engineers and IT professionals involved in daily software development and operations. Learn More

10:45 AM - 12:00 PM

PagerDuty on Tour Event Check-in and Welcome Lunch

Get checked in and enjoy a healthy lunch to get ready for the day ahead.

10:45 AM - 12:00 PM

PagerDuty on Tour Event Check-in and Welcome Lunch

Get checked in and enjoy a healthy lunch to get ready for the day ahead.

12:00 PM - 12:25 PM

Welcome and Opening Remarks

Callum Eade, Vice President APAC

12:00 PM - 12:25 PM

Welcome and Opening Remarks

Callum Eade, Vice President APAC

12:25 PM - 12:55 PM

Innovation Keynote

David Williams, Senior Vice President of Product

12:25 PM - 12:55 PM

Innovation Keynote

David Williams, Senior Vice President of Product

12:55 PM - 1:40 PM

Industry Leaders Panel - From Reactive to Resilient: Leadership Perspectives on Operational Excellence

Shashank Kaul (CTO, Webjet) and Joe McNamara (Director IT, Nine)

Hosted by Callum Eade, Vice President APAC

Join us for an insightful and inspiring discussion about the future of modern digital operations.

12:55 PM - 1:40 PM

Industry Leaders Panel - From Reactive to Resilient: Leadership Perspectives on Operational Excellence

1:45 PM - 2:10 PM

Coffee Break

Time for networking & refreshments.

1:45 PM - 2:10 PM

Coffee Break

Time for networking & refreshments.

2:10 PM - 2:50 PM

Panel Session - From Reactive to Preventative: The Platform Engineering Journey

Uzma Syed (Platform Engineering Product Owner, Greenstone), Phil Wait (Principal Engineer, Transurban), and Aron Campbell (Area Lead Observability, ING)

Moderated by Rukmini Reddy, SVP Engineering

2:10 PM - 2:50 PM

Panel Session - From Reactive to Preventative: The Platform Engineering Journey

Uzma Syed (Platform Engineering Product Owner, Greenstone), Phil Wait (Principal Engineer, Transurban), and Aron Campbell (Area Lead Observability, ING)

Moderated by Rukmini Reddy, SVP Engineering

2:50 PM - 3:25 PM

Fireside Chat - Disrupting and Re-Imagining Software Delivery Lifecycle in the Age of AI

Mirco Hering (Global Offering Lead, Accenture)

Moderated by David Ridge, Head of Solutions Consulting APAC

2:50 PM - 3:25 PM

Fireside Chat - Disrupting and Re-Imagining Software Delivery Lifecycle in the Age of AI

Mirco Hering (Global Offering Lead, Accenture)

Moderated by David Ridge, Head of Solutions Consulting APAC

3:25 PM - 3:50 PM

Quick Break

Refresh and prepare for the next session.

3:25 PM - 3:50 PM

Quick Break

Refresh and prepare for the next session.

3:50 PM - 4:30 PM

Championship Mindset: Lessons from Harry Garside

Hosted by Katherine Calvert, Chief Marketing Officer

3:50 PM - 4:30 PM

Championship Mindset: Lessons from Harry Garside

Hosted by Katherine Calvert, Chief Marketing Officer

4:30 PM - 4:50 PM

Customer Champion Awards Ceremony

Hosted by Dino Soepono, Director Customer Success APAC

4:30 PM - 4:50 PM

Customer Champion Awards Ceremony

Hosted by Dino Soepono, Director Customer Success APAC

4:50 PM - 5:00 PM

Closing Remarks

Final thoughts and wrap-up of PagerDuty On Tour Sydney 2026.

4:50 PM - 5:00 PM

Closing Remarks

Final thoughts and wrap-up of PagerDuty On Tour Sydney 2026.

5:00 PM - 6:00 PM

Networking Reception

5:00 PM - 6:00 PM

Networking Reception

Please Note: The conference agenda and lineup are subject to change. We strive to provide the most accurate and up-to-date information, but adjustments may be made to enhance the event experience. We appreciate your understanding and flexibility.

Interactive Workshops

Venue

ILUMINA

1 Elizabeth St,
Sydney NSW 2000

Meet us here

See last year's sessions

Register

FAQs

Is there a cost to attend PagerDuty on Tour?

Can I bring a colleague to the event?

How do I contact the PagerDuty team if I have more questions?

I've registered for the Hands-on Lab. Can I also attend the main sessions?

How can I get to the Venue?

Where can I connect with other attendees before the event, find resources, ask questions during the sessions, and regroup after On Tour to share stories?

The path to autonomous operations starts here

Featured Speakers

Agenda

Interactive Workshops

AIOps Revolution Bootcamp: From Reactive to Proactive Incident Management

AI Agents & Automation: The Future of Incident Management

AIOps Revolution Bootcamp: From Reactive to Proactive Incident Management

AI Agents & Automation: The Future of Incident Management

Venue

ILUMINA

Sponsors

Register

FAQs

Is there a cost to attend PagerDuty on Tour?

Can I bring a colleague to the event?

How do I contact the PagerDuty team if I have more questions?

I've registered for the Hands-on Lab. Can I also attend the main sessions?

How can I get to the Venue?

Guest Access

Parking

Public Transport

Where can I connect with other attendees before the event, find resources, ask questions during the sessions, and regroup after On Tour to share stories?

The path to autonomous operations starts here

Featured Speakers

Agenda

Interactive Workshops

AIOps Revolution Bootcamp: From Reactive to Proactive Incident Management

AI Agents & Automation: The Future of Incident Management

Venue

ILUMINA

Sponsors

Register

FAQs

Is there a cost to attend PagerDuty on Tour? Icon Close

Can I bring a colleague to the event? Icon Close

How do I contact the PagerDuty team if I have more questions? Icon Close

I've registered for the Hands-on Lab. Can I also attend the main sessions? Icon Close

How can I get to the Venue? Icon Close

Guest Access

Parking

Public Transport

Where can I connect with other attendees before the event, find resources, ask questions during the sessions, and regroup after On Tour to share stories? Icon Close

Is there a cost to attend PagerDuty on Tour?

Can I bring a colleague to the event?

How do I contact the PagerDuty team if I have more questions?

I've registered for the Hands-on Lab. Can I also attend the main sessions?

How can I get to the Venue?

Where can I connect with other attendees before the event, find resources, ask questions during the sessions, and regroup after On Tour to share stories?