Quintessence Anx

Quintessence is a Developer/DevOps Advocate at PagerDuty, where she brings over a decade of experience breaking and fixing things in IT. At PagerDuty, she primarily focuses on cultural transformation, tooling, and best practices for DevOps. Outside of work, she mentors underrepresented groups to help them start sustainable careers in technology. She also has a cat and an aquarium with a mantis shrimp (of The Oatmeal fame) and two maroon clownfish

Posts by Quintessence Anx

Alerting

Intelligent Alert Grouping Series Summary

Co-authored by Chris Bonnell, PagerDuty Data Scientist VI Welcome to our final post in our EI Architecture Series on Intelligent Alert Grouping. I ...

Alerting

Intelligent Service Design

Co-authored by Chris Bonnell, PagerDuty Data Scientist VI Hello and welcome to the fourth post in our EI Architecture series focusing on Intelligent ...

Alerting

Building Titles for Intelligent Alert Grouping

Co-authored by Chris Bonnell, PagerDuty Data Scientist VI We’re continuing on with our third piece about how to utilize and improve your Intelligent...

Alerting

Training Intelligent Alert Grouping

Complex incidents are both exhausting and commonplace. In this case, incidents that I am referring to as “complex” are incidents that involve ...

Alerting

Intelligent Alert Grouping: What It Is and How To Use It

Co-authored by Chris Bonnell, PagerDuty Data Scientist VI It’s 2 AM and you’re paged when you’re still awake – how well can you find what...

Community

The DevSecOps Cultural Transformation

Let’s take a moment and think about security in your organization. Security is often separate from other engineering teams such as development, ...

Retail

Hypercare Support for the Holidays

With the winter holidays fast approaching, many retail businesses are turning their focus to hypercare as they prepare to move goods and services at ...

Alerting

Rein in Your Incidents: Incidents and Alerts Foundations

Solving incidents is hard. Depending on your current situation, you may also be losing a lot of time figuring out what notifications constitute an ...