PagerDuty’s 2023 Holiday Shopping Report: Online shopping will be about the same as last year — top frustrations include poor digital experiences, security, shipping, and tracking...
“Engineering” and “creativity” aren’t often considered synonymous. However, in today’s world, where the online experience is at the forefront of virtually all business transactions and...
In January, PagerDuty brought together retail executives in EMEA (Europe, Middle East, and Africa) who wanted to better understand how technology can build an exciting...
2020 will go down as one of the hardest years that brick-and-mortar businesses have ever experienced. By the end of March this year, half of...
With the winter holidays fast approaching, many retail businesses are turning their focus to hypercare as they prepare to move goods and services at peak...
Across Asia Pacific, “Real-Time Retail” and e-commerce have never been more essential to meet the expectations of always-on, connected customers than it is today. To...
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As Director of Solutions and Customer Marketing, the greatest part of my job is meeting all of the enthusiastic PagerDuty customers from every corner of...
The battle between e-commerce and retail companies is converging as more retailers like Walmart look to augment their brick and mortar presence with an online...
In recent years, it feels as if many major brands have suffered major infrastructure failures during one of the busiest holiday shopping days — Black...