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Active Directory Federation Services (AD FS) is a technology that extends your Active Directory configuration to services outside of your infrastructure. With AD FS, you can give users access to PagerDuty without them having to manage another set of credentials.
This guide was written and tested on Windows Server 2012 R2, however earlier versions of Windows Server provide AD FS as well.
Please note that you must be the Account Owner of your PagerDuty account in order to make these changes. Additionally, SSO capabilities within PagerDuty are only available on our Standard and Enterprise plans. Please contact our sales team if you are interested in upgrading your plan.
c:[Type == "http://schemas.xmlsoap.org/ws/2005/05/identity/claims/name"]
=> issue(Type = "Name", Issuer = c.Issuer, OriginalIssuer = c.OriginalIssuer, Value = c.Value, ValueType = c.ValueType);
Click Finish when you are done.
Set-AdfsGlobalAuthenticationPolicy –PrimaryIntranetAuthenticationProvider @('WindowsAuthentication','FormsAuthentication')
Click Save Changes when you are done on this page.
Even with this username and password authentication disabled for users, the Account Owner will always be able to login with their username and password as a backup option should you need to change the SSO configuration or disable it completely.
SSO is only available in accounts on our current Standard or Enterprise plans. Please contact our sales team if you are interested in upgrading your plan.
How do I create a Custom Claim Rule to include user roles/job titles in my configuration?
Follow the steps you used to create a Custom Claim Rule for ‘Name’ Attribute Name Transform, but set Claim Rule to the following:
c:[Type == "jobresponsibilities"]
=> issue(Type = "Role", Issuer = c.Issuer, OriginalIssuer = c.OriginalIssuer, Value = c.Value, ValueType = c.ValueType);
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