New Relic is an all-in-one server and web application performance tool that lets you see performance from the end user experience down to the line of application code. Combining real user monitoring, application monitoring, and availability monitoring in a single solution built from the ground up, New Relic lets developers and operations teams manage web application performance in real-time.
Existing PagerDuty customers get New Relic Standard for free! Getting started only takes a few minutes. Just head over to New Relic and sign up for an account.
This guide covers the steps to integrate New Relic’s new Alerts Beta with PagerDuty. If you have not joined the New Relic Alerts Beta you will want to use our New Relic Legacy Alerting Integration Guide instead.
If you do not see an incident triggered in PagerDuty, check the response for errors and make sure somebody is on-call for your service.
If you experience any issues outside of PagerDuty you’ll want to be sure to report them to New Relic since this is a beta and they’ll need to know about any problem you experience in order to fix them.
Yes, you can tie New Relic to multiple PagerDuty services by creating additional services in PagerDuty and additional channels in New Relic which use different PagerDuty Service Integration Keys. This is extremely useful for dividing your alerts up to different escalation policies so that the proper team is notified for incidents relevant to them.