Oracle Cloud Infrastructure

Oracle Cloud Infrastructure combines the elasticity and utility of public cloud with the granular control, security, and predictability of on-premises infrastructure to deliver high-performance, high availability and cost-effective infrastructure services. Oracle Cloud Infrastructure leverages alarms to provide system-wide visibility into resource utilization and notifications can be set for when your metrics cross a specified threshold. These alarms can be automatically sent to PagerDuty, which then reliably alerts the correct on-call person through their preferred contact methods. Follow the instructions below to configure your Oracle Cloud Infrastructure alerts with PagerDuty. If you have any questions or need any assistance, please contact our support team at support@pagerduty.com.

In PagerDuty

1. From the Configuration menu, select Services.
2. On your Services page:
  • If you are creating a new service for your integration, click +Add New Service.
  • If you are adding your integration to an existing service, click the name of the service you want to add the integration to. Then click the Integrations tab and click the +New Integration button.
3. Select your app from the Integration Type menu and enter an Integration Name.
If you are creating a new service for your integration, in General Settings, enter a Name for your new service. Then, in Incident Settings, specify the Escalation Policy, Notification Urgency, and Incident Behavior for your new service.
4. Click the Add Service or Add Integration button to save your new integration. You will be redirected to the Integrations page for your service.
5. Copy the Integration key for your new Integration.

 

In Oracle Cloud Infrastructure Console

1. Open the navigation menu. Under Solutions, Platform and Edge, go to Monitoring and click Alarm Definitions.
2.Click Create alarm.
3. Configure the metric that you want to monitor and related settings.
4. Under Notifications, click Create a topic.
5. In the Create a topic section, enter the Topic Name and Topic Description. You may want to name your topic after your PagerDuty service’s name.
6. For Subscription Protocol, select HTTPS (PagerDuty).
7. For PagerDuty Integration URL, in the Integration Key text box, paste the Integration Key copied from PagerDuty in the earlier procedure.
8. Click Create topic and subscription.
9. Configure repeat notifications as needed.
10.Click Save alarm.
The alarm detail page is displayed for the newly created alarm.
In PagerDuty, an Incident will be automatically opened with the title “Oracle Notification Service Subscription Confirmation“. This Incident contains a Confirmation URL, which is necessary to confirm your subscription and complete the setup of the Integration.

 

Congratulations! You have now integrated Oracle Cloud Infrastructure Monitoring with PagerDuty! Now when your alarm trigger condition is met, the alarm will transition to the firing state and an incident will be triggered within PagerDuty.