Turn any signal into insight and action. See how PagerDuty Digital Operations Management Platform integrates machine data and human intelligence to improve visibility and agility across organizations.
Connect insights to real-time action by aligning teams through the shared language of business impact.
Check out the latest products we’ve been working on—including event intelligence, machine learning, response automation, on-call, analytics, operations health management, integrations, and more.
Digital Operations Management arms organizations with the insights needed to turn data into opportunity across every operational use case, from DevOps, ITOps, Security, Support, and beyond.
Over 300 Integrations
Discover DevOps best practices with our library of webinars, whitepapers, reports, and much more.
Learn best practices and get support help with resources from our award-winning support team.
See how PagerDuty works with our live product demo — twice a week, every week.
We've created a maturity model to assist on the journey to digital operations excellence. Take our short assessment to find out where your team falls!
Interactive, simple-to-use API and technical documentation enables users to easily try updates and extend PagerDuty.
Engage with users and PagerDuty experts from our global community of 200k+ users. Become a member, connect, and share insights for success.
Get all your PagerDuty-related questions answered by exploring our in-depth support documentation and community forums.
Have you ever worked on a team where it was a challenge to give constructive feedback or confidently share ideas? At PagerDuty Summit 2018, Patrick...
PagerDuty helps organizations transform their digital operations. Learn more about PagerDuty's mission and what we do.
Meet our experienced and passionate executive team.
We are risk-taking innovators dedicated to delivering amazing products and delighting customers. Join us and do the best work of your career.
With the PagerDuty Foundation, we are committed to doing our part in giving back to the community.
Team Garners Recognition for Commitment to Customer Success in 12th Annual International Business Awards
San Francisco – August 18, 2015 — PagerDuty, the leader in operations performance management, today announced that its Customer Support and Advocacy team won the Silver Stevie® Award in the Customer Service Department of the Year category. The award demonstrates PagerDuty’s commitment to its customers, as evidenced by a satisfaction rating that averaged 98.3 percent throughout 2014.
“Delivering an exceptional experience, across all people and channels, is paramount to us. We ensure our customers are not only happy but also successful in their use of PagerDuty to drive their own businesses’ uptime and customer satisfaction,” said Ryan Hoskin, PagerDuty Director of Customer Support and Advocacy. “What I truly love about leading this effort is that our values are strong in our team and pervasive across the entire company.”
The PagerDuty Customer Support and Advocacy team offers world-class services, including live online chat, extensive support-hour coverage for multiple time zones, and dedicated customer advocates for each account. The team also works very closely with the product, operations and engineering teams to make sure that the voices of the customers are heard.
“High quality and low latency are words I’d use to describe the PagerDuty Support team,” said Gary Colman, Site Reliability Engineering Manager at Mixpanel. “The agent told me exactly what I needed to know and pointed me to the exact documentation and code I needed.”
More than 3,700 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories. Stevie Award winners were determined by the average scores of more than 200 executives worldwide who participated in the judging process from May through early August.
Learn more about PagerDuty’s award-winning Customer Support and Advocacy team here.
PagerDuty’s operations performance platform reliably increases the uptime of businesses’ applications, services and infrastructure. By connecting people, systems and data into a single view, PagerDuty helps all teams — from DevOps to Enterprise IT — deliver powerful visibility and improved incident resolution times. PagerDuty has over 100 platform partners, and is trusted by Fortune 500 companies and startups alike, including Adobe, Airbnb, Etsy, GitHub, Intuit, National Instruments, New Relic, Panasonic and Rackspace. The company is headquartered in San Francisco and backed by leading venture capital firms Andreessen Horowitz, Bessemer Venture Partners, Baseline Ventures, Ignition Partners and others. To try PagerDuty for free, or to get more information, visit www.pagerduty.com.
600 Townsend St., #200
San Francisco, CA 94103
905 King Street West, Suite 600
Toronto, ON, M6K 3G9, Canada
1416 NW 46th St., St. 301
Seattle, WA 98107
5 Martin Place
1 Fore St,
London EC2Y 9DT
© 2009 - 2019