Enterprise Businesses Get Seamless Incident Data Across Workflows to Improve Performance
San Francisco – August 25, 2015 — PagerDuty, the leader in operations performance management, today announced it has integrated with Socialcast® by VMware, a leading enterprise social collaboration tool. PagerDuty’s integration with Socialcast empowers enterprise IT operations teams to increase visibility across complex environments and institutionalize resolution data for improved performance. IT operations teams can minimize time lost from searching disparate information sources and spend more time on resolving incidents and handling critical business initiatives. PagerDuty will demonstrate its Socialcast integration at VMworld® 2015 US August 30th to September 3rd in San Francisco’s Moscone Center in booth #647.
“During an incident, enterprises must currently navigate through a glut of information sources to resolve issues and maintain uptime,” said PagerDuty vice president of product management, Jonathan Wilkinson. “With this integration, we’re deepening our commitment to supporting the enterprise and enabling faster and more efficient resolutions.”
PagerDuty’s work with VMware creates an integrated workflow across the tools that IT operations teams are already using, like the 37 of the Fortune 100 businesses that already rely on PagerDuty. Incidents can now be understood and resolved more efficiently with a means to institutionalize remediation data and the ability to seamlessly access that information from any device or platform.
“Two-way integration between Socialcast and the PagerDuty operations performance platform sets a new bar in helping our common customers identify and resolve IT issues rapidly,” said Bob Schultz, vice president and general manager, Workspace Services, End-User Computing, VMware. “The ability to swiftly communicate about time-sensitive incidents is critical, and our collaboration with PagerDuty will provide our customers an even better solution to resolve issues quickly.”
The feature is now available and can be found in the Socialcast Integration Store. VMworld attendees can also see a demonstration of the Socialcast integration at booth #647.
PagerDuty’s operations performance platform reliably increases the uptime of businesses’ applications, services and infrastructure. By connecting people, systems and data into a single view, PagerDuty helps all teams — from DevOps to Enterprise IT — deliver powerful visibility and improved incident resolution times. PagerDuty has over 100 platform partners, and is trusted by Fortune 500 companies and startups alike, including Adobe, Airbnb, Etsy, GitHub, Intuit, National Instruments, New Relic, Panasonic and Rackspace. The company is headquartered in San Francisco and backed by leading venture capital firms Andreessen Horowitz, Bessemer Venture Partners, Baseline Ventures, Ignition Partners and others. To try PagerDuty for free, or to get more information, visit www.pagerduty.com.
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